Strategy & Operations Manager, Marketplace

2 weeks ago

London, United Kingdom Uber Full time

About the Role

The UK Marketplace team’s mission is to ensure that customers in the UK have a reliable, affordable and convenient service at all times in all places. This is a hugely challenging task that requires our brightest minds to solve complex product and operational challenges. We use data to inform everything we do, including identifying and executing initiatives to improve the performance and supply-demand balance of the marketplace, optimising product pricing, deploying incentives and promotions, launching new product features and pricing technology. The role will focus on at least one of these areas, but you will have the opportunity to work across various projects and own core business processes, according to business priorities.

What You'll Do

  • You will work own core business processes and deliver projects that improve marketplace efficiency and rider experience by assessing how best to adjust various system levers
  • You will manage and deliver multiple projects, alongside delivering regular business performance monitoring and reporting, executing in a constantly changing, complex environment
  • You will use data analysis, business modelling and experimentation, applying your strong business acumen, to understand business and product performance and identify issues/opportunities and solutions to improve marketplace efficiency and performance.
  • You will engage with a number of functions across the business to gather inputs and present your proposals to ensure proposed solutions balance multiple business objectives and to coordinate solution implementations, e.g. other UK Operations teams, Finance, Product, Legal, Customer support, EMEA Central Operations
  • You may have the opportunity to collaborate closely with our Product teams to test and roll out new features that improve the Uber app

Basic Qualifications

  • At least 3 years of demonstrated experience in solving commercial and operational business problems using analytics
  • Demonstrated experience analysing, interpreting and presenting complex data to various audiences; ability to translate quantitative findings into action plans
  • Consistent track record of being a respected operational problem solver, with a creative solutions-focused mindset and showing good business acumen and judgement
  • Ability to plan and organise your work across multiple projects and regular processes/reporting, to execute quickly in a constantly-changing work environment.
  • Strong project management skills , showing the ability to plan and successfully drive a project from beginning to end
  • Cross-functional Teamwork and Stakeholder Management - able to partner effectively with a range of local and regional teams including other UK Operations teams, Finance, Product, Legal, Customer support, EMEA Central Operations, to ensure initiatives launched balance multiple objectives and are implemented effectively and efficiently.
  • Strong verbal and written communication skills
  • Resourceful, go getter - Uber is committed to constant improvement. You're excited to create value for the business and design and implement processes, analysis and operations solutions that can scale and you take the initiative when you see an opportunity.
  • Advanced SQL and Excel or Google Sheets knowledge and experience required
  • Understanding of statistical and experimentation methods, e.g. A/B testing required

Preferred Qualifications

  • Experience with pricing and promotions preferred
  • Experience in applying statistical methods preferred
  • Python knowledge preferred

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to

#J-18808-Ljbffr

  • Energy Marketplace Merchandiser

    4 weeks ago

    London, United Kingdom Dr Martens Full time

    Dr. Martens is a globally recognisable and culturally influential British brand, with over 60 years of rich heritage. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career. We are guided by three core values...

  • Marketplace Operations Manager

    2 weeks ago

    London, United Kingdom EcoPlanet Green Operations GmbH Full time

    Marketplace Operations Manager Checkatrade - the trusted foundation in every home Checkatrade’s mission is to be the trusted foundation of every home by connecting people with the trades and tools to make home improvements easy. To accelerate our growth, we have an exciting newly created opportunity for a Marketplace Operations Manager / Program...

  • Marketplace Operations Manager

    3 weeks ago

    London, United Kingdom EcoPlanet Green Operations GmbH Full time

    Marketplace Operations Manager Checkatrade - the trusted foundation in every home Checkatrade’s mission is to be the trusted foundation of every home by connecting people with the trades and tools to make home improvements easy. To accelerate our growth, we have an exciting newly created opportunity for a Marketplace Operations Manager / Program Manager...

  • Marketplace Operations Manager

    3 weeks ago

    London, United Kingdom EcoPlanet Green Operations GmbH Full time

    Marketplace Operations Manager Checkatrade - the trusted foundation in every home Checkatrade’s mission is to be the trusted foundation of every home by connecting people with the trades and tools to make home improvements easy. To accelerate our growth, we have an exciting newly created opportunity for a Marketplace Operations Manager / Program Manager...

  • Strategy & Operations Manager, Marketplace

    2 weeks ago

    London, United Kingdom Uber Full time

    About the Role The UK Marketplace team’s mission is to ensure that customers in the UK have a reliable, affordable and convenient service at all times in all places. This is a hugely challenging task that requires our brightest minds to solve complex product and operational challenges. We use data to inform everything we do, including identifying and...

  • Marketplace Operations Manager

    1 week ago

    London, Greater London, United Kingdom Wave Talent Full time £100,000

    Job Description At Wave Talent, we don't want to consume any more of your time trying to decipher job descriptions to identify the information you need. Instead, we spoke with you all to understand the key information you'd like to know about a job position before you enter the process. Hopefully, you'll find this listed below and if the job role sounds...

  • Marketplace Operations Manager

    4 weeks ago

    London, United Kingdom Wave Talent Full time €100,000

    Job Description At Wave Talent, we don't want to consume any more of your time trying to decipher job descriptions to identify the information you need. Instead, we spoke with you all to understand the key information you'd like to know about a job position before you enter the process. Hopefully, you'll find this listed below and if the job...

  • Marketplace Operations Manager

    4 weeks ago

    London, United Kingdom Wave Talent Full time €100,000

    Job Description At Wave Talent, we don't want to consume any more of your time trying to decipher job descriptions to identify the information you need. Instead, we spoke with you all to understand the key information you'd like to know about a job position before you enter the process. Hopefully, you'll find this listed below and if the job...

  • Marketplace Operations Manager

    3 weeks ago

    London, United Kingdom Wave Talent Full time

    Job Description At Wave Talent, we don't want to consume any more of your time trying to decipher job descriptions to identify the information you need. Instead, we spoke with you all to understand the key information you'd like to know about a job position before you enter the process. Hopefully, you'll find this listed below and if the job...

  • Marketplace Operations Manager

    3 weeks ago

    London, United Kingdom Wave Talent Full time €100,000

    Job Description At Wave Talent, we don't want to consume any more of your time trying to decipher job descriptions to identify the information you need. Instead, we spoke with you all to understand the key information you'd like to know about a job position before you enter the process. Hopefully, you'll find this listed below and if the job...

  • Marketplace Operations Manager

    3 weeks ago

    London, United Kingdom Wave Talent Full time €100,000

    Job Description At Wave Talent, we don't want to consume any more of your time trying to decipher job descriptions to identify the information you need. Instead, we spoke with you all to understand the key information you'd like to know about a job position before you enter the process. Hopefully, you'll find this listed below and if the job...

  • Marketplace Operations

    1 week ago

    London, United Kingdom Checkatrade Full time

    **Marketplace Operations (Category Management)** - Checkatarde - The trusted foundation of every home _ Checkatrade’s mission is to be the trusted foundation of every home by connecting people with the trades and tools to make home improvements easy. To accelerate our growth, we have an exciting newly created opportunity for an experienced Senior Manager...

  • Marketplace Analytics Manager

    4 weeks ago

    London, United Kingdom Harnham - Data & Analytics Recruitment Full time

    **Business Marketplace Analytics Manager** **London** **Up to £80,000** Do you want to join an international home improvement company? This is a brilliant opportunity to join a fantastic company. **THE COMPANY** This is a leading company within the home improvement industry, which operates globally. They are currently expanding and growing their online...

  • Amazon & Marketplace Ecommerce Executive

    4 weeks ago

    London, United Kingdom Feel Like Beauty - Skincare Marketplace Full time

    Feellikebeauty is a new marketplace operated by Skin Research who own some amazing brands in beauty and skincare sector. Our Feel Like Beauty website is centred on our the United States market and through FeelLikeBeauty seller central, we sell on The role is a new position reporting to our Marketplace Assistant. Some aspects of the day to day role: -...

  • Marketplace Operations Executive

    4 weeks ago

    London, United Kingdom Inspiring Interns Full time

    Do you want to work for an exciting Sports and Music Events start up in the heart of London. Our client is an online marketplace offering premium tickets and hospitality packages for live music and sports events. Following the launch of their website in November 2018, They have secured significant investment in their business and made fantastic...

  • Marketplace Operations Executive

    1 week ago

    London, Greater London, United Kingdom Inspiring Interns Full time

    Do you want to work for an exciting Sports and Music Events start up in the heart of London. Our client is an online marketplace offering premium tickets and hospitality packages for live music and sports events. Following the launch of their website in November 2018, They have secured significant investment in their business and made fantastic...

  • Amazon & Marketplace Ecommerce Executive

    5 days ago

    London, United Kingdom Feel Like Beauty - Skincare Marketplace Full time

    Feellikebeauty is a new marketplace operated by Skin Research who own some amazing brands in beauty and skincare sector. Our Feel Like Beauty website is centred on our the United States market and through FeelLikeBeauty seller central, we sell on The role is a new position reporting to our Marketplace Assistant. Some aspects of the day to day role: -...

  • Senior Customer Success Coach, Enterprise

    2 weeks ago

    London, United Kingdom Culture Amp Full time

    **Join us on our mission to make a better world of work.** Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and...

  • Marketplaces Manager

    2 days ago

    London, United Kingdom British American Tobacco Full time

    BAT is evolving at pace - truly like no other organisation. To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey! BAT UK IS LOOKING FOR A MARKETPLACES MANAGER SENIORITY LEVEL: Management FUNCTION: Marketing, CX Activation LOCATION: ...

  • Customer Success Coach

    2 weeks ago

    London, United Kingdom Culture Amp Full time

    **Join us on our mission to make a better world of work.** Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and...