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Fraud Prevention Officer, Transaction Monitoring

4 months ago

StokeonTrent, United Kingdom bet365 Full time
A Fraud Prevention Officer who will mitigate the risk of fraudulent activity and help to protect the business from financial threats.

You will be responsible for monitoring transactions, delivering an effective risk assessment and analysing behavioural patterns and trends.

We truly believe that staff development is the key to success and there is an abundance of experience and support to help you grow as a professional.

The starting salary for this position is competitive, increasing to £28,329.60 per annum upon successful completion of training. We also offer an annual bonus scheme, long service recognition, a generous holiday allowance and a wide range of other benefits including a day off for your birthday. No previous knowledge or experience is required as full training is provided.

With a worldwide customer base, this position requires a certain level of flexibility working shifts any five days from seven, between 07:00-22:00.

This role is eligible for inclusion in the Company’s hybrid working from home policy where you will have the option to work up to three days from home once fully trained.

Successful applicants will need to provide proof of eligibility to work in the UK.

Preferred Skills and Experience

Excellent attention to detail, producing consistent results.nSelf motivation and ability to perform a multitude of tasks in a fast-paced environment.nDemonstrates a strong work ethic working both independently and as part of a team.nAbility to problem solve and find effective resolutions.nAbility to work to high standards while under pressure.nExcellent written and verbal communication skills.nComputer literacy including a good working knowledge of Outlook, Excel and Word MS Office products.nInterest in Fraud and Risk.

Main Responsibilities

Monitoring transactions in line with our internal risk controls.nAssessing the risk of deposit, withdrawal and product activity.nAnalysing customer information, betting and gaming patterns and other forms of activity to accurately identify risk behaviours.nUsing proactive investigation techniques to identify new and emerging threats.nProducing detailed reports regarding fraudulent activity.nContacting customers via telephone and email.nProviding 2nd line support to the operation regarding fraud and risk related queries.

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