Business Analyst

Job Title: Business Analyst
Location: Dorchester
Contract Type: Temporary (16 weeks)
Salary: £450 daily
About Us
Connect2Dorset is a managed service agency owned by Dorset Council providing temporary, contract and interim opportunities into the Council. Our service is built on our values of ethical, trustworthy, and caring, and our profits are returned to our Local Authority shareholders.
About the Role
As a Business Analyst for the Our Future Council: Front Door and Ways of Working Programme, you will play a crucial role in driving organisational transformation and enhancing customer experiences. You will analyse existing business processes, identify opportunities for improvement, and collaborate with cross-functional teams to implement sustainable solutions. Your work will directly contribute to Dorset Council's goal of becoming a more responsive and customer-focused organisation, ensuring readiness for the future.
What is the day-to-day of the role:
Investigate, analyse, and document existing business processes to provide valuable insights.
Identify opportunities for efficiency and transformation through process review and collaboration with subject matter experts.
Challenge traditional processes and design sustainable solutions for improved customer experience.
Produce business process diagrams and documentation, including technical requirements and acceptance criteria.
Collaborate with business areas to ensure specifications meet customer needs and statutory requirements.
Work within delivery teams to produce analysis outputs required for robust business cases.
Facilitate the safe handover of analysis to project delivery teams for implementation.
Enhance data provision and insights to support future business intelligence and continuous improvement efforts.
Required Skills and Qualifications
Degree level education.
Recognised qualification in Business Analysis.
Proficiency in mapping business processes using tools like Miro and Microsoft Visio.
Experience in business process improvement, including benefits assessment and measurement.
Strong communication skills with the ability to convey technical concepts clearly.
Independent worker and effective team player.
Active listener with attention to detail.
Mentoring and knowledge-sharing capabilities.
ICT skills with understanding of requirements documentation.
Negotiation and influencing skills.
Strategic focus aligned with organisational goals.
Experience in data analysis and visualisation tools like PowerBI.
If you are passionate about driving transformative change and improving customer experiences, we encourage you to apply for this exciting opportunity to contribute to Dorset Council's future success.
Connect2Staff/Connect2Kent, part of Commercial Services Trading/Kent Ltd, is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates

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