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Lead Domestic Gas Technician

2 months ago

Peterborough, United Kingdom Coyle Personnel Full time
Lead Domestic Gas Technician
Peterborough
Salary: £40,000
Access to KPI Bonus Scheme – earnings up to = £7,200 per annum
Access to Productivity Standby Scheme – Average earnings around = £15,000 per annum
Criteria to apply:
Must hold CCN1, CPA1, CKR1, HTR1, CENWAT (minimum of six months before expiry)
Energy efficiency
Full UK Driving Licence
Unvented Hot Water
Previous experience within a similar role providing service and repair to Domestic Boilers and heating
Permanent
You will be the technical lead in your team and support your colleagues in all aspects of technical quality. You will be required to coach, mentor, and audit your colleagues to ensure they meet the standards required. You will be required to stand in for the Regional Support Manager where required.
You will be a key member of the field delivery team; you are always expected to work to specific contractual requirements and be an ambassador for the client. You will support management to achieve excellent team performance. You will attend complaint and multi-visit jobs where instructed and will provide feedback to management regarding complaints jobs.
As a Lead Technician at the leading edge of the company you are expected provide the very best service possible, be an ambassador for my client and to encourage and promote excellent performance from your peers.
You are expected to meet the targets set of you to achieve this role, these include, but are not limited to first time fix, customer satisfaction and cost per job, productivity and complaint performance.
Package;
Salary up to £(phone number removed) per annum
Company benefits include:
Fully equipped VW Caddy van, full uniform, safety equipment and relevant training
Access to a range of training courses and qualifications through our Logic accredited training centre
28 days holiday including bank holidays (increased to 33 due to length of service)
Holiday buy/sell schemes available
Overtime options
Company pension scheme
Employee assistance programme and wellness initiatives
Engineer leadership development programme
This is an excellent opportunity to work for an established and stable company who have been providing specialist heating and gas services for over 35 years. They can offer career progression and a stable working environment.
To apply for this position please contact Russel Cleverley at Coyle Personnel in CONFIDENCE