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Quality Manager
3 months ago
Job Title: Quality Manager
Locations: Devon
Key Responsibilities:
Serve as the primary point of contact for customers regarding quality concerns, ensuring their requirements are understood and met.
Assist with complaint resolution and identify root causes to implement corrective actions.
Provide quality support to the Supply Chain Management team by collecting and analysing supplier quality data.
Collaborate with suppliers to meet product and process quality standards.
Lead the development, implementation, and continuous improvement of Quality Management Systems across the organisation.
Offer leadership and support in launching new products, processes, and services.
Participate in and potentially lead internal Quality Systems audits, ensuring compliance with customer requirements for new or modified products and processes.
Analyse quality metrics and conduct management reviews to assess performance, recommending action plans to close any operational gaps.
Develop and establish a robust quality structure to support strategic business plans and initiatives.
Design and deliver quality assurance training programs, covering various quality-related topics.
Support product development and launch activities, ensuring customer expectations are identified and met through manufacturing and testing processes, reliability analysis, design reviews, and material testing.
Lead improvement teams to evaluate process capability, create process control plans, address out-of-control conditions, and conduct process audits.
Ensure the creation and auditing of complex inspection and test plans, standards, acceptance criteria, and work instructions.
Assess the performance of the quality team to support performance management, promotions, transfers, dismissals, and commendations.
Collaborate with plant leadership to compile and present consolidated updates on plant, customer, and product status, including action plans.Qualifications and Skills:
Experience in a Quality Management role within the Aerospace/ Industrial / Automotive industry
Knowledge and certification in CAA or EASA Part 21 Sub Part G is required.
Expertise in quality assurance, continuous improvement methods, strategic management and project management.
Experience in applying Quality tools, Six Sigma, and Lean Manufacturing methodologies.
Stakeholder Management as well as excellent communication, planning, and organisational skills.
At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.
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