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IT Business Analyst
2 months ago
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.
As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients' best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.
Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We'll enable growth and progress together.
The IT Business Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team to drive efficient and scalable solutions that deliver value across the bank. The overall objective of this role is to contribute to the continuous development of a strategic data application within the ISG (Information Services Group).
In this role you will work on a best in class system that acts as the strategic source for high quality Securities Reference data across the enterprise, enhancing it's capabilities and data in line with business and regulatory requirements. By joining the Security Master Central (SMC) team you will work with the latest technologies and interact with stakeholders from across the bank enabling Citi to succeed in delivering value for our clients, while playing a key role in our data governance and data quality strategy. Our partners are teams across the full trade lifecycle ensuring you a wide-ranging variety of projects. This will ensure that the role will continue to positively challenge you, however you will meet and outpace this challenge due to an excellent support structure and multitude of training opportunities available.
Responsibilities:
- Analyse business client needs, derive test cases, understand and document their use case.
- Resolve problems by translating business requirements, identifying trends and defining scope to inform technical solution.
- Analysis of large sets of product reference data across Equities, Fixed Income, Derivatives and Structured Finance securities from varying sources.
- Define and design enhancements to the system, business processes and process automation utilizing best practices and industry standards.
- Consult with users and clients to trouble shoot complex system issues/problems through in-depth evaluation of business processes and systems.
- Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment
- Foster communication between business leaders and IT stakeholders facilitating exchange of ideas/information in a concise and logical manner.
- Providing reports, metrics and presentations to inform business users.
- Test systems to ensure projects meet requirements and identify system problems
- Acts as SME to senior stakeholders and /or other team members.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
- Proven relevant experience
- Demonstrate excellent analytical skills, communication and presentation skills with an ability to tailor delivery to the required audience.
- Proven problem-solver with the ability to work under pressure, approach work methodically and manage deadlines or unexpected changes in expectations or requirements
- Ability to work independently and in a team across levels, regions, and functions, with understanding of how collaboration accomplishes objectives.
- Able to operate with a limited level of direct supervision. And can exercise independence of judgement and autonomy.
- You should have experience of partner management and influencing skills
- Experience in data analysis with knowledge of databases would be beneficial
- SQL skills would be beneficial
- Microsoft office skills - Primarily Excel
- Familiarity with the various stages of Software Development Lifecycle and knowledge of applicable business systems and industry standards.
- Knowledge Capital Markets/Investment Banking industry highly advantageous
- Bachelor's degree/University degree OR equivalent experience
By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
- 27 days annual leave (plus bank holidays)
- A discretional annual performance related bonus
- Private Medical Care & Life Insurance
- Employee Assistance Program
- Pension Plan
- Paid Parental Leave
- Special discounts for employees, family, and friends
- Access to an array of learning and development resources
#LI-BH1
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Job Family Group:
Technology------------------------------------------------------
Job Family:
Business Analysis / Client Services------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .
View the " EEO is the Law " poster. View the EEO is the Law Supplement .
View the EEO Policy Statement .
View the Pay Transparency Posting
