Head of Technology Operations

1 day ago

London Area, United Kingdom Ventula Consulting Full time

Head of Technology Operations

Hospitality – London (Hybrid) - 775 per day (Outside IR35) - 3 Months rolling contract



Leading hospitality client now requires a Head of Technology to strategically oversee the day-to-day operations of their technology services.


This is a strategic leadership role, which will drive operational excellence, ensure smooth delivery of our client’s services and manage relationships with outsourced managed service providers.



Key Responsibilities:

  • Develop a strategic roadmap for technology service and operations ensuring this aligns with business needs and goals.
  • Oversee and manage relationships with outsourced managed service providers (Contract negotiations, performance reviews etc.)
  • Ensure technology operations comply with relevant regulatory standards (e.g. Data Protection and Cyber Security)
  • Oversee and manage the budget for technology operations, identifying cost saving opportunities.
  • Lead, mentor and oversee the technology team, ensuring efforts align with business goals.



Key Requirements:

  • Strong commercial experience in a Technology Operations position, within the hospitality, retail or restaurant industry.
  • Excellent stakeholder management skills with the ability to translate technical requirements and explain these to non-technical stakeholders.
  • Proven experience managing outsourced MSP’s.
  • Strong understanding of the technology landscape within the hospitality sector (CRM platforms, mobile apps, digital ordering systems etc.)
  • Previous experience managing technology budgets and cost controls.
  • Proven experience building and leading high performing teams.



This is an initial 3-month contract role which provides a daily rate of £700 (Inside IR35).


This is hybrid with 2-3 days per week in our clients Central London office and the rest remote.

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