Temporary Customer Service Advisor

2 weeks ago


Manchester, United Kingdom Page Personnel Full time

As a Temporary Customer Service Advisor you will be responsible for first line customer queries, ensuring each customer receives a professional and friendly service.

Client Details

Our client is a not-for-profit business in Ardwick, Manchester and they are looking for a Temporary Customer Service Advisor to join them on an on-going temporary basis

Description

As a Temporary Customer Service Advisor you will be:

  • Be first point of contact for customers in relation to any queries they have
  • Endeavour to resolve any issues the customer may have
  • Dealing with any customer complaints
  • Communicate feedback to senior personnel on the customer experience and issues
  • Ad hoc duties as and when required

Profile

To be successful in this role:

  • Is immediately available and can commit to a temp role in Ardwick, Manchester
  • Excellent communication skills that promote great customer conversations
  • Experience within customer service, ideally within telephony roles
  • To understand the customer's requirements, responding with professionalism and effectively; using your organisational skills to handle customer queries quickly and efficiently.
  • Able to work in a team setting as well as independently
  • Strong IT skills

Job Offer

In return, our client can offer:

  • Immediate start
  • Weekly pay
  • On-going temp role
  • Great working patterns


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