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Corporate Manager
2 months ago
Brentwood Council
£42.64 p/h
6 month contract
Location: Brentwood Town Hall, Rochford Offices or WFH – 3 days in office 2 days from home
The main purpose of this role is to lead, direct and effectively manage the Licensing Service which will support both Councils as part of the #OneTeam Transformation, ensuring the postholder has oversight of all matters handled within the teams via line management of the local teams based in each geography. Ensuring the delivery of high technical and professional standards including providing high quality advice to the Council, its clients, partners and the general public.
The post holder will be the professional expert on Licensing matters and deal with the most serious, contentious, and complex issues relating to Licensing and will lead on those most challenging issues.
To review and transform all processes relating to Licensing service across the Councils ensuring that they are fit for purpose and improves efficiency and effectiveness at the point of delivery.
The post holder will work with the Director to lead and deliver commercialisation across a range of regulatory services specifically looking to develop a charging regime for licensing advice and pre-application consultancy.
To monitor revenue projects and provide regular and accurate project and financial management information to the Director.
To provide relevant expertise and professional knowledge input into departmental and corporate initiatives and projects where required and to lead on specific projects. To deputise for the Director when appropriate.
The portfolio of services managed by the post holder includes:
• Direct management of CCTV & Community Safety Services and community enforcement across both councils
• Contract management of CCTV & Community Safety Services and other contracts in place to support Community Safety across both councils.
• Contract management of newly procured contracts following a service review.
MAIN RESPONSIBILITIES
Service delivery
To lead on the development of the Council’s community safety & CCTV services. To establish, review and effectively manage a high performing, customer focused service across both councils.
To strengthen, develop and maintain robust partnerships to deliver positive outcomes that help to deliver the Council’s objectives.
To take responsibility for operational challenges and to ensure the teams are competent in resolving community safety problems by identifying issues, exploring options, and taking action to produce positive and effective outcomes and to propose solutions to the Director and other senior Officers as appropriate.
The post holder will horizon scan the legislative framework for all community safety and CCTV matters and determine any changes in the legislation which will impact on delivery and support the team in implementing those changes.
To be responsible for the achievement and maintenance of high professional and technical standards within a multi-disciplinary team including ensuring officers have up to date knowledge of relevant legislation, regulations, guidance, standards and techniques to ensure that the team provides a high standard of professional advice in relation to community safety and CCTV services within the department and Councils, and for elected Members.
To lead and promote focused and competent officers, fostering a strong culture of standards, performance, and accountability.
To be responsible for the development and delivery of projects that implement the Council’s and Community Safety Partnership’s (CSPs) responsibilities in relation to;
• Crime & Disorder Act 1998
• Anti-Social Behaviour Act 2003
• Domestic Violence, Crime and Victims Act 2004
• Police and Justice Act 2006
• The Crime and Disorder (Formulation and Implementation of Strategy) Regulations 2007
• The Crime and Disorder (Overview and Scrutiny) Regulations 2009
• Police Reform & Social Responsibility Act 2011
• The Crime and Disorder (Formulation and Implementation of Strategy) (Amendment) Regulations 2012
• Anti-social Behaviour, Crime and Policing Act 2014
• Counter Terrorism and Security Act 2015
• Police, Crime, Sentencing and Courts Act 2022
• Victims and Prisoners Bill 2023 (currently going through parliament)
• GDPR
• Surveillance Camera Commissioner
• RIPA
and other community safety and CCTV functions including associated regulation and enforcement activities. This will include the development of business cases, reports and presentations to senior officers and Members, as required.
To lead, manage and co-ordinate the management of emergencies, in order to eliminate or minimise risks to public health or the environment, providing advice to the emergency services, members of the public and other agencies.
To develop, as appropriate, new projects that contribute to the achievement of the Council’s and CSPs objectives/priorities and to seek to secure funding to support their implementation.
To ensure that all statutory duties that fall within the remit of the team are managed and discharged in a timely and effective manner.
To prepare and oversee the preparation of reports by other staff in the CCTV & Community Safety Teams and to ensure the quality and timeliness of reports to Committees, Cabinet, Cabinet Members, Scrutiny Panels, Full Council, and other consultative forums, and deputise in the absence of the Director at these meetings.
To manage and motivate the staff within the team, ensuring the delivery of business/service plan objectives and priorities.
To ensure the effective monitoring of staff performance, including carrying out staff appraisals, one to one meetings, sickness and attendance monitoring in accordance with departmental and corporate procedures.
To lead or participate in divisional, departmental or corporate initiatives as required.
Prepare evidence and represent the Council as expert witness at court hearings, tribunals or public inquiries as required. Manage tendering and contract procedures for the service area in accordance with the Council’s Contract Standing Orders.
Oversee the preparation of contract documentation, the evaluation of bids and advise on and agree the appointment of contractors/consultants to undertake works, studies or projects.
To take part in the appointment of staff to the service including short listing and interviewing and carrying out staff appraisals, identifying staff training needs and monitoring the effectiveness of training provided.
Development of partnership services as part of the #OneTeam Transformation
To build and promote successful partnership between the Councils through development of unified services and an approach to organisational development which embeds the principles of the #OneTeam Transformation.
Working with private, voluntary and other public-sector organisations and with service users, contributing to innovative solutions that will empower communities and encourage value for money through co-operative strategies and approaches.
Leading on the delivery of the CCTV & Community Safety service ensuring they are operated within allocated resources whilst seeking opportunities to develop and implement more efficient and effective ways of working.
Developing and implementing shared policies and strategies to support service delivery, income generation, value for money and the delivery of priorities for both councils and defined outcomes.
To develop and maintain strong and effective working relationships at a senior level with key organisations at national, regional, sub-regional and local level as appropriate.
Strategic Leadership
To provide clear information to support the future development of the CCTV & Community Safety services to enable the Council’s to meet their future challenges with a culture of continuous improvement.
To provide specialist advice, information, and guidance in relation to CCTV & Community Safety functions and evaluate the impact of new or amended legislation, codes of practice, best practice and central or local guidance.
Supporting the delivery of the Corporate Plans (or equivalent) in the Councils, and CSPs by developing the Councils’ Community Safety Strategy, ASB Strategy, CCTV Strategy (or equivalent) and supporting the CCTV & Community Safety Service Plan(s) alongside the Community Safety Strategic Assessment, CSP Plan and relevant community reports to meet the needs of the Councils.
Advising Members and officers of the Councils at formal meetings as required.
Stakeholder Management
Ensuring that strong relationships are established across the Councils to facilitate a clear understanding of strategic direction, performance, and engagement as well as the #OneTeam Transformation.
Ensuring the establishment of effective partnerships with internal and external stakeholders to facilitate a clear understanding of performance and engagement priorities.
To provide leadership and support to both CSPs. Developing the partnership’s ambitions and delivery of effective outcomes to achieve results that impact issues identified through the Strategic Assessment for both CSPs.
To lead, manage and develop the Partnership HUBs and support the work of officers and partner agencies to deliver an effective and co-ordinated response to community safety issues.
Ensuring the establishment of effective partnerships with internal and external stakeholders to facilitate a clear understanding of performance and engagement priorities.
Drive continuous improvement with a focus on a proactive and effective service, maximising opportunities to engage with the communities, businesses and visitors, ensuring the teams are providing a gold standard service.
To work closely with the Director for Communities and Health and elected members to deliver the Council’s vision and to provide elected members with the necessary support for their roles in connection with community safety.
Customer Engagement
To direct and provide a pro-active approach to public engagement and to promote an understanding of the needs and expectations of residents, visitors, businesses and partner agencies and other groups.
To ensure effective participation in service delivery and projects in line with Council’s policy including:
• approving consultation & engagement documents
• attending meetings with the public, residents’ associations and other groups
• organising and running public community safety events
• analysis and evaluation of results
• recommended course of action
Engaging with and building positive relationships with residents, the business communities and community safety partners to ensure that their requirements are at the centre of the design and delivery of services with the aim of achieving high levels of customer satisfaction.
Digital and process efficiency
Enabling efficient and effective community safety and CCTV processes using technology and process improvement methodology
Ensuring customers are engaged in the use of processes by appropriate training and coaching reviewing and applying feedback for continual process improvement.
Governance and budgetary control
To manage the allocation of resources for the planning, development, and delivery of all community safety services and products ensuring a proactive, high quality and responsive service that is aligned to the organisational priorities.
To act as Cost Centre Manager, for the day-to-day financial performance of the service and monitor income and expenditure effectively assessing progress against the business plan and future forecasting.
Complying with the relevant Rules of Procedure at both Councils and undertake those functions identified in the responsibility for Functions (e.g., the scheme of Delegation to Officer) as may be determined from time by the Councils.
To ensure value for money in the use of resources and maximise external and internal funding opportunities (both capital and revenue) for projects within programmes managed by the community safety & CCTV Teams.
Corporate leadership responsibilities
1. Emergency cover. To participate in a rota for out of hours cover and to be a point of contact in an emergency.
2. Deputise for the Director of Communities & Health in attendance at other meetings of Council and/or its Committees as required.
3. Health and Safety. Ensuring that all hazards are identified and managed to an acceptable level, ensuring all relevant documentation is also completed. You will also ensure you demonstrate you are committed to Health and Safety by leading by example.
4. Data Security. Ensuring that all data and sensitive information collected by the service meets the requirements set out in the Councils’ policies and procedures meeting the legislative requirements of the current Data Protection legislation applicable.
5. Equality, diversity, and inclusion. Ensuring that all responsibilities undertaken are compliant with the Equality Act 2010 and supporting legislation.
6. Any other duties appropriate to the post: These other duties must be equivalent to or below the salary and status of the role and, where appropriate, under the Equality Act 2010, due consideration must be given to any employees with a “protected characteristic
