1st Line IT Support Technician

1 week ago

Reigate, United Kingdom MFK Recruitment Full time

Our reputable client is seeking a 1st Line IT Support Technician to join their friendly team.


The successful candidate will be based at my client’s office in Reigate, there will be some local travel in Surrey to Education customers.


MFK Recruitment has successfully recruited 40 IT professionals to this client within the past 5 years, 30 are still with the company too They retain their staff due to the excellent culture and progression opportunities.


1st Line IT Support Technician - Day-to-day Responsibilities:

• To manage all incidents and customer requests from receipt to resolution and closure

• To ensure service level agreement standards are met

• To resolve incidents escalated from 1st line support team

• To promptly complete any admin paperwork and documentation

• Keep accurate records of all site information using IT Service Management tools

• Promote best practices and adhere to change control process

• Accurately plan and organise working week

• Review scorecard weekly with Team Lead & or Manager


1st Line IT Support Technician - Experience required: (not all essential)

• Microsoft technologies: 365, Azure, Windows, AD, Server OS.

• A minimum of 12 months of commercial experience in an IT Support role

• Basic Networking: Configuring, maintaining & troubleshooting.

• Cloud technologies: 365, Azure, SharePoint, OneDrive.

• Configuring & maintaining devices with Microsoft Endpoint Management.

• Backup solutions: On-prem & cloud.

• OS Support: Windows & Apple.

• Willing to travel to customer sites within Surrey

• Flexible with work hours, successful candidate will take part in an extended support rota.

• Experience of working with and supporting a range of information technologies.


From time to time, you will be required to visit customers sites locally, so it is essential for the successful candidate to own a vehicle.

  • 1st Line IT Support Technician

    1 week ago

    Reigate, United Kingdom MFK Recruitment Full time

    Our reputable client is seeking a 1st Line IT Support Technician to join their friendly team. The successful candidate will be based at my client’s office in Reigate, there will be some local travel in Surrey to Education customers. MFK Recruitment has successfully recruited 40 IT professionals to this client within the past 5 years, 30 are still with...

  • 1st Line IT Support Technician

    2 weeks ago

    Reigate, United Kingdom CV-Library Full time

    Our reputable client is seeking a 1st Line IT Support Technician to join their friendly team. The successful candidate will be based at my client’s office in Reigate, there will be some local travel in Surrey to Education customers. MFK Recruitment has successfully recruited 40 IT professionals to this client within the past 5 years, 30 are still...

  • 1st Line IT Support Technician

    1 week ago

    Reigate, United Kingdom MFK Recruitment Full time

    Our reputable client is seeking a 1st Line IT Support Technician to join their friendly team.The successful candidate will be based at my client’s office in Reigate, there will be some local travel in Surrey to Education customers.MFK Recruitment has successfully recruited 40 IT professionals to this client within the past 5 years, 30 are still with the...

  • 1st Line IT Support Technician

    1 week ago

    Reigate, United Kingdom MFK Recruitment Full time

    Our reputable client is seeking a 1st Line IT Support Technician to join their friendly team.The successful candidate will be based at my client’s office in Reigate, there will be some local travel in Surrey to Education customers.MFK Recruitment has successfully recruited 40 IT professionals to this client within the past 5 years, 30 are still with the...

  • 1st Line IT Support Technician

    1 week ago

    Reigate, United Kingdom MFK Recruitment Full time

    Our reputable client is seeking a 1st Line IT Support Technician to join their friendly team.The successful candidate will be based at my client’s office in Reigate, there will be some local travel in Surrey to Education customers.MFK Recruitment has successfully recruited 40 IT professionals to this client within the past 5 years, 30 are still with the...

  • 1st Line Service Desk Analyst

    1 week ago

    Reigate, United Kingdom Opus Technology Full time

    Imagine yourself in a role where your professional growth and creativity are championed every step of the way. Opus is the UK’s largest independent Managed Service Providers, recently ranked as “World class” by the Best Companies to work for awards. Be a key player in our Technical Services team The 1st Line Service Desk Analyst role will assist the...

  • 1st Line Service Desk Analyst

    1 week ago

    Reigate, United Kingdom Opus Technology Full time

    Imagine yourself in a role where your professional growth and creativity are championed every step of the way. Opus is the UK’s largest independent Managed Service Providers, recently ranked as “World class” by the Best Companies to work for awards. Be a key player in our Technical Services team The 1st Line Service Desk Analyst role will assist...

  • 1st Line Service Desk Analyst

    1 week ago

    Reigate, United Kingdom Opus Technology Full time

    Imagine yourself in a role where your professional growth and creativity are championed every step of the way. Opus is the UK’s largest independent Managed Service Providers, recently ranked as “World class” by the Best Companies to work for awards. Be a key player in our Technical Services team The 1st Line Service Desk Analyst role will assist the...

  • 1st Line Service Desk Analyst

    1 week ago

    Reigate, United Kingdom Opus Technology Full time

    Imagine yourself in a role where your professional growth and creativity are championed every step of the way. Opus is the UK’s largest independent Managed Service Providers, recently ranked as “World class” by the Best Companies to work for awards. Be a key player in our Technical Services team The 1st Line Service Desk Analyst role will assist the...

  • 1st Line Service Desk Analyst

    1 week ago

    Reigate, United Kingdom Opus Technology Full time

    Imagine yourself in a role where your professional growth and creativity are championed every step of the way. Opus is the UK’s largest independent Managed Service Providers, recently ranked as “World class” by the Best Companies to work for awards. Be a key player in our Technical Services team The 1st Line Service Desk Analyst role will...

  • 1st Line Service Desk Analyst

    1 week ago

    Reigate, Surrey, United Kingdom Opus Technology Full time €3,000

    Imagine yourself in a role where your professional growth and creativity are championed every step of the way. Opus is the UK’s largest independent Managed Service Providers, recently ranked as “World class” by the Best Companies to work for awards. Be a key player in our Technical Services team The 1st Line Service Desk Analyst role will assist the...

  • 1st Line Service Desk Analyst

    1 week ago

    Reigate, Surrey, United Kingdom Opus Technology Full time €3,000

    Imagine yourself in a role where your professional growth and creativity are championed every step of the way. Opus is the UK’s largest independent Managed Service Providers, recently ranked as “World class” by the Best Companies to work for awards. Be a key player in our Technical Services team The 1st Line Service Desk Analyst role will assist the...

  • Information Technology Support Engineer

    4 weeks ago

    Reigate, United Kingdom SPECIALIST RECRUIT LIMITED Full time

    1st/2nd Line Engineer Reigate, Surrey Salary: £24-30k plus bonus opportunities Our small but growing IT support client based in Reigate is fast growing and looking t strengthen their team. This is a fantastic opportunity for someone with Service Desk or 1st Line support experience who wants their next step and to also get involved in more in-depth IT and...

  • Information Technology Support Engineer

    4 weeks ago

    Reigate, United Kingdom SPECIALIST RECRUIT LIMITED Full time

    1st/2nd Line EngineerReigate, SurreySalary: £24-30k plus bonus opportunitiesOur small but growing IT support client based in Reigate is fast growing and looking t strengthen their team. This is a fantastic opportunity for someone with Service Desk or 1st Line support experience who wants their next step and to also get involved in more in-depth IT and...

  • Information Technology Support Engineer

    4 weeks ago

    Reigate, United Kingdom SPECIALIST RECRUIT LIMITED Full time

    1st/2nd Line EngineerReigate, SurreySalary: £24-30k plus bonus opportunitiesOur small but growing IT support client based in Reigate is fast growing and looking t strengthen their team. This is a fantastic opportunity for someone with Service Desk or 1st Line support experience who wants their next step and to also get involved in more in-depth IT and...

  • Information Technology Support Engineer

    4 weeks ago

    Reigate, United Kingdom SPECIALIST RECRUIT LIMITED Full time

    1st/2nd Line EngineerReigate, SurreySalary: £24-30k plus bonus opportunitiesOur small but growing IT support client based in Reigate is fast growing and looking t strengthen their team. This is a fantastic opportunity for someone with Service Desk or 1st Line support experience who wants their next step and to also get involved in more in-depth IT and...

  • Information Technology Support Engineer

    4 weeks ago

    Reigate, United Kingdom SPECIALIST RECRUIT LIMITED Full time

    1st/2nd Line Engineer Reigate, Surrey Salary: £24-30k plus bonus opportunities Our small but growing IT support client based in Reigate is fast growing and looking t strengthen their team. This is a fantastic opportunity for someone with Service Desk or 1st Line support experience who wants their next step and to also get involved in more in-depth IT...

  • It Support Engineer

    2 months ago

    Reigate, United Kingdom CV-Library Full time

    IT Infrastructure Support Technician Salary £28,000 to £35,000 per annum plus benefits Main Purpose of the Job: Provide day-to-day technical support for corporate and customer IT infrastructure. Support internal users, both in the office and remotely, as well as selected customer equipment. Responsibilities include installing, configuring, and...

  • Information Technology Support Engineer

    4 weeks ago

    Reigate, Surrey, United Kingdom SPECIALIST RECRUIT LIMITED Full time €24,000 - €30,000

    1st/2nd Line Engineer Reigate, Surrey Salary: £24-30k plus bonus opportunities Our small but growing IT support client based in Reigate is fast growing and looking t strengthen their team. This is a fantastic opportunity for someone with Service Desk or 1st Line support experience who wants their next step and to also get involved in more in-depth IT and...

  • Information Technology Support Engineer

    4 weeks ago

    Reigate, Surrey, United Kingdom SPECIALIST RECRUIT LIMITED Full time €24,000 - €30,000

    1st/2nd Line Engineer Reigate, Surrey Salary: £24-30k plus bonus opportunities Our small but growing IT support client based in Reigate is fast growing and looking t strengthen their team. This is a fantastic opportunity for someone with Service Desk or 1st Line support experience who wants their next step and to also get involved in more in-depth IT and...