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Customer Service Executive

4 months ago

Aldershot, United Kingdom Sammons Recruitment Ltd Full time
An excellent opportunity to join an established, forward thinking and growing business. Our client is seeking a dedicated and enthusiastic Customer Service Executive to join their team. The ideal candidate will be responsible for providing exceptional customer service, resolving enquiries, and ensuring customer satisfaction. This role requires excellent communication skills, problem-solving abilities, and a passion for helping others. 
Fostering a collaborative culture where every team member is valued and empowered to contribute to their success, you will be joining a great team of individuals. Join our client in delivering outstanding customer service, making a positive impact. 
As a key player in the organisation you will have the opportunity to turn every interaction into an opportunity to exceed expectations. You will have a natural affinity for customer service with a genuine desire to go the extra mile. 
Your varied role will include the following:
Acting as the initial point of contact for customers via telephone and email
Managing orders
Maintaining customer and product information, including setting up new customers
Working with the Internal team to ensure a smooth process for customers
Providing general product information to customers
Creating sales invoices and supporting with any queries
Supporting the marketing function as required with customer mailings
Supporting stock management of the warehouse including booking goods in
In order to excel in this role you will have the following knowledge and experience:
Proven experience in a customer service position
Excellent communication skills
Ability to plan, organise and prioritise 
Ability to build and maintain positive working relationships
It would be a bonus to speak additional languages (this is not crucial)
Don't miss out on this great opportunity and click to apply now. If you are ready to embark on a new journey, we invite you to show case your experience and passion for customer service. 
Hours: Monday- Friday (no weekends). 9am-5pm. Free parking on site.
If you know someone suitable for this role, share the word and through our referral scheme receive up to £250  for further details on our recommendation scheme. This is just one of the many roles we are working on at the Sammons Recruitment Group. Please visit our website for full details on all Permanent, Temporary and Contract career opportunities we are actively seeking candidates for. Recruiting on the basis of Talent, we are committed to supporting and promoting diversity in the workplace and consider all applications. Any salary advertised is for search purposes only. If you have not heard from us within 7 days you will have not been successful on this occasion, however, we would welcome your application for alternative vacancies