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Assistant Operations Manager
3 months ago
This is a brand new permanent role that has come has come about due to growth within the organisation.
What's in it for you:
* Competitive salary of £38,000 + Company Benefits
* Working hours are Monday to Friday, 8am-4.30pm - No weekends
* Growth opportunities
About the Assistant Operations Manager role:
You will be responsible for assisting the Operations Manager with overseeing and managing all aspects of the company’s operations including HMRC & customs, Bonded, ISO, H&S, and HR. This includes coordinating and monitoring the movement of goods, ensuring compliance with regulations and industry standards, managing a team of staff, and maintaining strong relationships with clients and suppliers.
Responsibilities for the Assistant Operations Manager role:
* Provide support to the operations manager in the day to day running of the organisation
* Develop work rules and guidelines for company employees
* Identify what is required for staff to carry out their duties
* Schedule projects and ensure assignments are carried out as planned
* Work hand-in-hand with Senior Management staff concerning work/operational issues and other activities
* Draw up reports regarding operations in the company and pass them to Senior Management as requested
* Preparing department budgets for the company so that at the end of the year, performances (profits or losses) will be analysed alongside the original budget
* Assist with the onboarding of new employees, to ensure they understand / comply with to company standards and procedures to complete tasks satisfactorily
* Identify opportunities for improvement and implementing strategies to enhance productivity and profitability.
* Carry out evaluation of company’s present operational goals and suggest ways of improving important areas
* Educate operations team on company policies and excellent service standards.
* Ensure all department invoicing is up to date and accurate in time for month end sales reporting.
* Manage the performance of others constructively by providing direction and feedback: recognising good performance and agreeing plans to improve poor performance.
* Identify issues that affect customer service performance and implement strategies for improvement.
Experience & Skills required for the Assistant Operations Manager role:
* Proven experience working within a similar role
* Up to date knowledge of H&S regulations within a Logistics environment.
* Proven experience leading operations in a Logistics / Freight Forwarding environment.
* Understanding of business management principles.
* Strong communication skills, with the ability to engage at all levels of the business
* Exceptional customer focused and driven
* Oversee financial issues and the development of long term goals that enhance company growth
* Strong Analytical skills
* Result-oriented, with problem solving ability
* Disciplined and sense of responsibility
* Ability to work within a pressurised environment, whilst working to strict deadlines
* To be able to excel in troubled and sometimes hectic circumstances
* Accurate / attention to detail
To be considered for the Assistant Operations Manager role apply today