Junior Lettings Manager

3 weeks ago

Exeter, United Kingdom Ritz Recruitment Limited Full time

The Role

I am currently recruiting for a Junior Portfolio/Lettings Manager to come on board and work with my client, the largest housing provider for second- and third-year university students. You will work alongside the Portfolio Manager working on a significant amount of investment to fuel fast growth expanding the companies portfolio. The ideal candidate will be a recent graduate or someone who is looking to start a career within property.

The Company

The company has over 900 large properties in 24 cities around the UK. Their aim is to assure students a comfortable and exceptional living experience with the most modern appliances, high quality and attractive furnishings and fittings and the best use of available space during their time studying.

Key Responsibilities

  • To assist with the letting, & customer service team for the property portfolio
  • To have responsibility for the financial and operational performance of the portfolio
  • To achieve or exceed planned rent income and expenditure targets and budgets
  • Manage the transition & integration of new acquisitions into the business
  • Ensure the appearance & presentation of our properties meets expected high standards
  • Develop, manage & motivate our ambassador and agent network to achieve letting & financial objectives
  • Ensure compliance with statutory, industry code & best practice requirements
  • Strengthen adherence to existing operational processes & standards
  • Organise & manage annual tenant handover process planning and delivery each summer
  • Support the implementation and embedding of planned new digital business processes
  • Lead performance improvement projects & initiatives working with team members to implement
  • Address & resolve escalated issues & complaints in a timely & efficient manner
  • Research, monitor & report on market activity in existing and target cities
  • To carry out any reasonable request from the senior management team and to work flexibly across the organisation as required.

To be considered for this role, you mut have:

  • Strong leadership & people management skills
  • Excellent organisation & time management skills
  • Strong budget management credentials & accountability
  • Advanced communication & institutional quality reporting skills
  • Committed to providing excellent level of customer service from initial contact through to tenancy end
  • Able to manage multiple projects running concurrently
  • Manage team to enter consistently high-quality information in our management systems
  • Full UK Driving Licence – Desired

Benefits

  • Special overtime rate
  • Company phone and laptop
  • 25 days holiday
  • Great transport links

If you think you have the relevant experience for this role, please APPLY today.

Ritz Recruitment


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