Assistant Team Leader

4 weeks ago

Thornbury, United Kingdom Elim Housing Association Full time
Job Title: Supported Housing Officer
Location: Alveston, South Gloucestershire
Salary: £28,000 per annum
Job Type: Full-time, Permanent. (applications for job share will be considered)
Reporting to: Team Leader
Elim Housing Association is a provider of housing and support services in the West of England and Gloucestershire, our vision is 'to meet housing needs and deliver homes that change people's lives'. Elim's aim for its customers is to ensure that the housing and services Elim provide serve as a platform for growth, facilitating all our customers to achieve their aspirations. In this way, we make our homes truly life changing by ensuring that our service has a positive impact long after a person has left Elim accommodation.
Elim CARES Values were created in partnership with our customers, staff, Board and other stakeholders, and they represent our commitment to how we deliver our services and work together successfully
Purpose:
In the absence of the Team Leader the Assistant Team leader is expected to responsible for service delivery service at The Forecastle and be the lead with service delivery of the RSI and NSAP services. You will support the Team Leader to lead, motivate, and inspire the staff team to deliver a high quality, trauma informed, and strengths-based support services for vulnerable adults and ensure the team perform effectively when managing housing management functions.
The Forecastle is an accommodation-based service funded by the local authority to deliver housing related support for 18 customers with low to medium support needs.
The three services are designed to help people who have experienced homelessness to find stable, long-term homes. The role will involve helping people to access accommodation through close partnership working with the local authority and other agencies, as well as providing support to people in homes designated for this purpose. Support will be person-centred and may address a range of issues, from financial inclusion to physical and mental health to accessing education and employment.
What you will be doing:
* Working with the Team Leader to provide leadership to services that reduce repeat homelessness and improve outcomes for vulnerable adults.
* Provide line management for relief staff, direction, support, and coaching to the staff team, and supporting ongoing professional development.
* Monitor the quality of support and housing management delivered by your team, via the use of outcome tools and systems, reviewing impact and ensuring a psychologically informed approach underpins support work.
* Maintenance and security of the buildings under your remit.
* Ensure data is collected by the team and produce monthly and quarterly reports for the South Gloucestershire Council.
* Working across services as and when required to ensure the delivery of the wider support service is maintained. Driving license and access to a vehicle are essential.
What you will need to be successful:
* Up to date knowledge of Safeguarding and Protection from Abuse strategies as they relate to children, young people, and adults, with the ability to identify risk.
* Knowledge of support services delivery and understanding of delivering services within a Psychologically Informed environment.
* Understanding of the causes of homelessness and social exclusion for vulnerable parents, and people recovering from substance dependence.
* Knowledge of housing legislation.
* Have experience of supporting people who are, or have experienced trauma / domestic abuse.
Elim recognises our highly-skilled and dedicated colleagues are our greatest asset in achieving our vision. Elim colleagues benefit from:
* 25 days annual holiday rising to 30 days.
* Paid day off for your birthday each year.
* Access to training and career development through Elim Skills Academy
* Flexible working
* Company pension.
* Life Assurance.
* Health cash plan, which includes discounts to a wide range of shops and services.
* Free parking
For full details of Elim's benefits, culture and values please visit our website where you will also find colleague stories, sharing what it's like working for us.
How to apply:
For more details on the role and to apply please click the APPLY button below. We want to ensure we are accessible for all applicants interested in a career at Elim. If you need any assistance with your application or are unable to access our website, please contact HR.
Closing date - 14th August 2024
Interview Date - 22nd August 2024
We are continuously developing our inclusive, values-driven culture that welcomes and embraces the diversity of our staff and customers. We are keen to increase our own diversity and particularly welcome applications from underrepresented groups.
Candidates with experience of; Housing Options Officer, Social Housing Advisor, Homelessness Officer, Housing Needs Officer, Housing Officer, Housing Support Officer, Housing Assistant, Housing Officer, Housing Services, Customer Housing Assistant, Social Housing Assistant, Information Advisor, Information Specialist, Supported Housing Officer, Social Housing Worker, Housing Administrator will be considered for this role

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