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Systems & Data Support (Permanent)

4 months ago

Sunderland, United Kingdom Linear Recruitment Ltd Full time
This individual is responsible for maintaining and optimising the work management system, Totalmobile (Connect & Mobilise) and leading on project data capture to enhance and support project reporting and overall project performance.
Willingness to learn and support improvements is key. It is also not an entry level position; The role will focus on operational support/maintenance of Totalmobile and creation/maintenance of project performance reports. Ensuring that everybody in the company is using the system effectively, data is correct, and our integrations are running successfully with our clients.
To succeed in this role, you should be a quick learner, have excellent IT skills, Excel skills, knowledge of system integrations is essential.
Maintain system usage for office and site based operational staff.
Support the wider Super User network to ensure they can: Create new users, new resources, van stocks, reporting and other simpler tasks within the system
Supporting the transition from incumbent systems to Totalmobile
Point of contact for problem solving configuration of Totalmobile and new Project/Contract set ups.
Cleansing of historic data and configs
Working with the wider team on projects such as Power BI dashboards and client integrations.
Support with testing of integrations and enhancements.
Liaise with clients, suppliers, and internal stakeholders to resolve data differences.
Keeping process maps up to date and creating a video tutorial library.
Ensuring data capture is maintained to facilitate project performance reporting.
Provide weekly project performance reports to operational leads
T literate particularly Microsoft Office and Excel.
* Team player, but also comfortable working alone.
* Data analysis
* Proficient using Microsoft Office programmes; Excel, Word, Outlook.
* Full UK driving license
Knowledge of XML or JSON files
* Knowledge and usage of Power BI