Telephone Collections Agent

4 days ago

Sheffield, United Kingdom Forde Recruitment Ltd Full time
Forde Recruitment are currently recruiting Telephone Collections agents on behalf of our client. As part of our ambitious growth plans, we are looking to strengthen their team based from offices just north of Sheffield City Centre.
They work with some of the largest retail, banking and commercial businesses around the UK to help recover overdue debts and arrange payment solutions, helping people clear their debts.
Working shifts between 8am & 5pm Monday to Friday, your primary role will be making and receiving telephone calls with customers to arrange payment of outstanding debts.
Salary wise, you can expect a basic salary of up to £25,000 (depending on experience) plus a monthly bonus based on your performance, giving you a realistic earning potential of £28,000 + per year.
Position
* You will be making and receiving telephone calls from businesses and individuals to recover outstanding debts.
* Handling difficult conversations in a sensitive and professional manner with customers over the telephone
* Entering accurate records of conversations and payment agreements into a customer database
* Following processes and guidelines regarding debt collection
* Working in an open plan, contact centre environment – achieving personal and team targets.
* Accurately entering customer payment details into our systems - ensuring these are entered correctly first time around.
Requirements
* Previous experience working in a call centre or credit control type role is important.
* Clear and confident communications skills – both writing/data entry and over the telephone
* Being comfortable working to targets – earning more money based on your achievements.
* Strong IT skills – we use different technologies and systems and need you to pick these up quickly.
* Happy to make outgoing telephone calls to customers - on occasions these can be difficult conversations.
* Problem solving abilities – able to ask the right questions to get the information you need.
Benefits
* 22 days annual leave + bank holidays
* Death in Service
* Pension Contribution
* On site parking
This a full-time permanent role working 37.5 hours, their office is based in the S3 Post Code Area
This vacancy is being advertised on behalf of Forde Recruitment Ltd who are operating as an Employment Business. Unfortunately, due to the high volumes of applications we are currently receiving, we are only able to contact candidates who are successful in progressing to the next stage. If you have not been contacted within 7 days of your application, then please presume that you have not been successful on this occasion and continue to search on our website for additional opportunities

  • Telephone Collections Agent

    2 weeks ago

    Sheffield, United Kingdom Stirling People Solutions Full time

    **Telephone Collections Agent** **Basic salary £22,000 - £25,000 + Bonus (OTE £28,000+)** **Location - Sheffield** **Full time/Permanent - 37.5 hours between 8am and 8pm - Monday to Friday** **Contact - Adam Stirling (Stirling People Solutions)** If you’re an experienced Telephone Collections Agent looking for a new role with a well established,...

  • Telephone Collections Agent

    4 days ago

    Sheffield, United Kingdom Forde Recruitment Ltd Full time

    Forde Recruitment are currently recruiting Telephone Collections agents on behalf of our client. As part of our ambitious growth plans, we are looking to strengthen their team based from offices just north of Sheffield City Centre. They work with some of the largest retail, banking and commercial businesses around the UK to help recover overdue debts and...

  • Collections Agent

    3 weeks ago

    Sheffield, United Kingdom MPJ Recruitment Ltd Full time

    Collections Agent Monday-Friday (hybrid after training) Up to £26,000 + bonus (£300 p/m) Sheffield Do you have experience working in a collections, credit control or debt recovery role? If you do, please read on as we are proud to be representing a leading financial services business based in Sheffield area that is looking to grow its collections...

  • Collections Agent

    2 weeks ago

    Sheffield, United Kingdom MPJ Recruitment Ltd Full time

    Collections AgentMonday-Friday (hybrid after training)Up to £26,000 + bonus (£300 p/m)SheffieldDo you have experience working in a collections, credit control or debt recovery role?If you do, please read on as we are proud to be representing a leading financial services business based in Sheffield area that is looking to grow its collections team.We work...

  • Telephone Collections Agent

    2 months ago

    Sheffield, United Kingdom Steel Cactus Full time

    Collections Agent £20500 per annum OTE £32k Permanent position working 37.5 hours per week The Company Steel Cactus Recruitment are excited to be working alongside their client; a debt recovery company with offices nationwide. Due to business demand; we are seeking three collections agents in the Sheffield office. Responsibilities • A Chance to...

  • Telephone Collections Agent

    4 weeks ago

    Sheffield, United Kingdom Steel Cactus Full time €20,500

    Collections Agent £20500 per annum OTE £32k Permanent position working 37.5 hours per week The Company Steel Cactus Recruitment are excited to be working alongside their client; a debt recovery company with offices nationwide. Due to business demand; we are seeking three collections agents in the Sheffield office. Responsibilities • A Chance to...

  • Telephone Collections Agent

    1 month ago

    Sheffield, United Kingdom Steel Cactus Full time €20,500

    Collections Agent £20500 per annum OTE £32k Permanent position working 37.5 hours per week The Company Steel Cactus Recruitment are excited to be working alongside their client; a debt recovery company with offices nationwide. Due to business demand; we are seeking three collections agents in the Sheffield office. Responsibilities • A Chance to...

  • Collections Agent

    4 weeks ago

    Sheffield, United Kingdom MERJE Ltd Full time

    **£20,000-£24,000 + bonuses (£300-£600 per month)** **Monday - Friday 9:00am-5:30pm and one late shift 12pm-8pm** **Hybrid working available!** Have you got experience working within a customer service telephony based role? Are you looking to join a business that offers excellent opportunities for progression? This role will involve you dealing with...

  • Inbound Collections Agent

    3 weeks ago

    Sheffield, United Kingdom MPJ Recruitment Ltd Full time

    **Inbound Collections Agent** **Monday-Friday 9am-5pm (hybrid working available)** **Up to £25,000 + monthly bonus £28,000 OTE** **Permanent, full time.** MPJ Recruitment are proud to be working with a brilliant client based in Sheffield. They are looking for down to earth, driven, and professional individuals to join their team. Fully paid training...

  • Telephone Collections Agent

    2 weeks ago

    Sheffield, United Kingdom Bristow and Sutor Group Full time

    **Company Description**: As part of our ambitious growth plans, we are looking to strengthen our team based from offices just north of Sheffield City Centre. Credit Style is part of the Bristow & Sutor Group - employing over 450 people, in debt recovery, throughout the UK. We work with some of the largest retail, banking and commercial businesses around the...

  • Collections Agent

    5 days ago

    Sheffield, United Kingdom The Curve Group Full time

    Job Title: Collections Agent Location: Sheffield (Hybrid - 3 days office based, 2 days remote) Salary: £25,000 DOE - OTE £28,000 + Company Description: As part of our client's ambitious growth plans, they are looking to strengthen their team based in offices just north of Sheffield City Centre. They work with some of the largest retail, banking and...

  • Collections Agent

    2 weeks ago

    Sheffield, United Kingdom Steel Cactus Ltd Full time

    **Collections Agent** **£22k - 25k per annum OTE £28k** **Permanent position working 37.5 hours per week** **The Company** Steel Cactus Recruitment are excited to be working alongside their client; a debt recovery company with offices nationwide. Due to business demand; we are seeking three collections agents in the Sheffield...

  • Collections Agent

    2 months ago

    Sheffield, United Kingdom Steel Cactus Full time

    Collections Agent£20500 per annum OTE £32kPermanent position working 37.5 hours per weekThe CompanySteel Cactus Recruitment are excited to be working alongside their client; a debt recovery company with offices nationwide. Due to business demand; we are seeking three collections agents in the Sheffield office.Responsibilities• A Chance to develop your...

  • Collection Agent

    3 weeks ago

    Sheffield, United Kingdom My Finance Club LTD Full time

    **Title: Debt Collections Agent** **Location: Sheffield** **Reports to: Team Manager** **Hours: 37.5 hours per week (Mon-Sun 8.00am to 8.00pm shifts)** **Summary of Position** My Finance Club launched in 2017 and provides short term loans to the UK market. We are fully authorised and regulated by the Financial Conduct Authority (FCA). The Collections...

  • Collections Agent

    2 months ago

    Sheffield, United Kingdom Steel Cactus Full time

    Collections Agent £20500 per annum OTE £32k Permanent position working 37.5 hours per week The Company Steel Cactus Recruitment are excited to be working alongside their client; a debt recovery company with offices nationwide. Due to business demand; we are seeking three collections agents in the Sheffield office. Responsibilities A Chance to develop...

  • Collections Agent

    4 weeks ago

    Sheffield, United Kingdom Steel Cactus Full time €20,500

    Collections Agent £20500 per annum OTE £32k Permanent position working 37.5 hours per week The Company Steel Cactus Recruitment are excited to be working alongside their client; a debt recovery company with offices nationwide. Due to business demand; we are seeking three collections agents in the Sheffield office. Responsibilities A Chance to develop...

  • Collections Agent

    1 month ago

    Sheffield, United Kingdom Steel Cactus Full time €20,500

    Collections Agent £20500 per annum OTE £32k Permanent position working 37.5 hours per week The Company Steel Cactus Recruitment are excited to be working alongside their client; a debt recovery company with offices nationwide. Due to business demand; we are seeking three collections agents in the Sheffield office. Responsibilities A Chance to develop...

  • Collection Agent

    3 days ago

    Sheffield, United Kingdom My Finance Club LTD Full time

    **Title: Debt Collections Agent** **Location: Sheffield** **Reports to: Team Manager** **Hours: 37.5 hours per week (Mon-Sun 8.00am to 8.00pm shifts)** **Summary of Position** My Finance Club launched in 2017 and provides short term loans to the UK market. We are fully authorised and regulated by the Financial Conduct Authority (FCA). The Collections...

  • Collection Agent

    1 week ago

    Sheffield, Sheffield, United Kingdom My Finance Club LTD Full time

    Title: Debt Collections AgentLocation: SheffieldReports to: Team ManagerHours: 37.5 hours per week (Mon-Sun 8.00am to 8.00pm shifts)Summary of PositionMy Finance Club launched in 2017 and provides short term loans to the UK market. We are fully authorised and regulated by the Financial Conduct Authority (FCA).The Collections team is a specialised team within...

  • Collections Agent

    3 weeks ago

    Sheffield, United Kingdom Bristow and Sutor Group Full time

    **Company Description**: As part of our ambitious growth plans, we are looking to strengthen our team based from offices just north of Sheffield City Centre. Credit Style is part of the Bristow & Sutor Group - employing over 450 people, in debt recovery, throughout the UK. We work with some of the largest retail, banking and commercial businesses around the...