Customer Support Advisor
3 weeks ago
Client Details
A well established care company in Guildford
Description
Handle and resolve support queries via live chat
Answer incoming telephone support calls
Respond to online support tickets
Complete tasks in line with agreed KPIs
Profile
Essential customer service experience
Excellent communication skills, both verbal and written
A passion for helping others and an empathetic approach to customers who struggle with technology
Proficiency with computers and the ability to investigate how things work
Strong problem-solving skills and the ability to remain calm under pressure
Ability to multitask and prioritize workload
An interest in technology and its potential to improve lives
Job Offer
Hybrid working - at least three days per week in our Guildford office
Bonus scheme
25 days holiday
Net zero pension scheme
Regular in-person company meetings
Additional perks, including a cycle to work scheme, staff discounts portal, and Employee Assistance Programme
-
Customer Support Advisor
5 months ago
Guildford, United Kingdom Inchcape Full time**Customer Support Advisor - Toyota Guildford** - Salary £27k with OTE £31k _(_45 hours Mond_a_y _-_ Friday_. Flexible as to start and finish time between core working hours 8am - 6pm)_)_ **Benefits**: As a Customer Support Administrator** **will receive a competitive salary, we also offer great benefits including: - **Vehicle purchase discounts** -...
-
Customer Advisor
5 months ago
Guildford, United Kingdom B&Q Full time**About the role** **Customer Advisor** **Part time - 21 hours per week** **9 Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £12.21 per hour (Plus a £1.07 per hour, store specific location allowance)** **B&Q Guildford** We believe anyone can improve their home to make life better. Every...
-
Customer Advisor
5 months ago
Guildford, United Kingdom B&Q Full time**About the role** **Part time - 15-20 hours per week** **3 Month fixed term contract** **Shifts available Monday - Sunday, between 7.00am - 10.00pm** **£11.60 per hour (Inclusive of an £1.00 per hour, store specific location allowance)** **B&Q Guildford** We believe anyone can improve their home to make life better. Every day, we give our millions...
-
Customer Experience Advisor
1 month ago
Guildford, Surrey, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Guildford, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...
-
Customer Experience Advisor
1 month ago
Guildford, Surrey, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Guildford, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...
-
Customer Advisor
5 months ago
Guildford, United Kingdom B&Q Full time**About the role** **Part time - 15-20 hours per week - **3 Month fixed term contract** **Shifts available Monday - Sunday, between 7.00am - 10.00pm** **£11.60 per hour (Inclusive of an £1.00 per hour, store specific location allowance)** **B&Q Guildford** We believe anyone can improve their home to make life better. Every day, we give our millions of...
-
Christmas Customer Advisor
5 months ago
Guildford, United Kingdom Boots Full timeSummary Job Reference: - 217075BR Guildford, High Street Fixed Term Full-time - We are now recruiting Christmas Customer Advisors for our Guildford, High Street store. Shift patterns may appear below Available shift patterns: - 8:30-17:00 - 9:30-18:00**Christmas Customer Advisor** Joining us as a Christmas Customer Advisor is a great opportunity,...
-
Customer Sales Advisor
5 months ago
Guildford, United Kingdom Dingo Recruitment Ltd Full timeWe require a Customer Sales Advisor for a leading Self-Storage company. You will be based on the reception and work in a friendly team to promote sales alongside other duties.This is an exciting opportunity to work as a Customer Sales Advisor for a reputable company with;An excellent career in a stable, growing businessInvestment in your training and...
-
Customer Advisor
5 months ago
Guildford, United Kingdom B&Q Full time**About the role** **Customer Advisor - Checkouts** **Part time - 14.25 hours per week** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £12.21 per hour (Plus a £1.07 per hour, store specific location allowance)** **B&Q Guildford** We believe anyone can improve their home to make life...
-
Customer Support Specialist
1 month ago
Guildford, United Kingdom Page Personnel Full timeJob Title: Customer Support Advisor **About the Role** We are seeking a dedicated and enthusiastic individual to join our team as a Customer Support Advisor. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients. **Key Responsibilities** * Handle and resolve support queries via...
-
Customer Support Specialist
1 month ago
Guildford, United Kingdom Page Personnel Full timeJob Title: Customer Support Advisor **About the Role** We are seeking a dedicated and enthusiastic individual to join our team as a Customer Support Advisor. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients. **Key Responsibilities** * Handle and resolve support queries via...
-
Sales And Customer Service Advisor
3 months ago
Guildford, United Kingdom Amplifon Full timeSales And Customer Service Advisor (Bramley) Client AdvisorGUILDFORD, SURREY, United Kingdom Sales And Customer Service Advisor Bramley Hours: 27.5 | Mon - Fri (10am - 4pm). Salary: £17,160 p.a. + Variable commission scheme A Career to Be Proud Of We are looking for a Sales and Customer Service Advisor to join our high street...
-
Customer Sales Advisor Guildford
4 months ago
Guildford, United Kingdom Pertemps Network Group Full time**Customer Sales Advisor Guildford**: - 271101500**£25,500 Per Annum** - Full Time**Permanent** **Guildford, Surrey** **Retail** **Job Description**: - Are you passionate about providing exceptional customer service while contributing to the success of a dynamic company? We are looking for a dedicated and customer-centric individual to join the team as...
-
Sales And Customer Service Advisor
3 months ago
Guildford, United Kingdom Amplifon Full timeSales And Customer Service Advisor Bramley Hours: | Mon - Fri (am - pm). Salary: £, + Variable commission scheme A Career to Be Proud Of… We are looking for a Sales and Customer Service Advisor to join our high street branch in Bramley. You will be working on the reception desk managing the diary for the Audiologist, making calls to...
-
Customer Support Specialist
3 weeks ago
Guildford, Surrey, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Guildford, United Kingdom.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and...
-
Customer Support Specialist
3 weeks ago
Guildford, Surrey, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Guildford, United Kingdom.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and...
-
Customer Service Advisor
5 months ago
Guildford, United Kingdom Zenopa Full time_A thriving Pharmaceutical company is looking for a dedicated Customer Service Advisor to join their team:_ **Job purpose**: - To provide a high standard of customer service to the portfolio of retail and wholesale customers. - To process sales orders and communicate status with the customer to keep them fully updated. - To accurately process claims &...
-
Customer Service Advisor
6 months ago
Guildford, United Kingdom Flavour Warehouse Group Full timeVapouriz has an exciting opportunity to join our dedicated Customer service team as a Full time **Customer Service Advisor**. With a competitive salary as well as lots of** **company benefits, this role will put you at the heart of our Customer Service team, where you will be working within a friendly team at the forefront in delivering comprehensive...
-
Customer Advisor
5 months ago
Guildford, United Kingdom Boots Full timeSummary Job Reference: 231179BR - Job Reference: 2 3 1 1 7 9 B R Guildford, High Street Permanent 7.5 Hours **The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether it’s your first job...
-
Customer Advisor
4 months ago
Guildford, United Kingdom Boots Full timeSummary Job Reference: - 229920BR Guildford, High Street Permanent 4 hours per week **The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether it’s your first job and you’re looking to...