Telesales Executive

Tailored Recruitment Consultancy are recruiting on behalf of a growing business in Ilkley to recruit a Telesales Executive
Overview:
To win new business and grow existing account spend.
Job Responsibilities:
The role holder will be expected to be responsible for the following:
* You are an ambitious hunter, who is not afraid to jump on the phones, make a high volume of calls, and speak with existing clients on campaign lead promotions, to capture white space, promote new and exciting products.
* Achieve objection when making outbound calls with excellent communication skills, an ability to keep going in the face of rejection and build rapport quickly, ask insightful questions, great listing skills, making a lasting impression on others.
* Successfully make the required outbound calls each day building relationships with customers.
* Keep all customer records up to date with an accurate description of the individual surgeries buying procedures, contacts and expenditure and other relevant information.
* Achieve a high level of accuracy on all orders, Upsell and cross sell on every order to increase both size and order value.
* Process orders and enquiry’s following quality control procedures. Ensure that all quotations are dealt with recording the correct information and submitted by the deadline or on a timely basis.
* Record and update customer database with relevant information. Ensure that all records are up to date, filed and easily assessable.
* Ensure that all reporting is done correctly and on a timely basis.
* Carry out work willingly and well, receptive to new ideas and promote good atmosphere.
* Ensure that all communication to customers both written and verbal maintains a high standard both in presentation and content.
* Work as necessary to provide optimum cover to customers during office hours. Attend staff meetings, training courses, exhibitions and seminars as required.
* Give support to team members assist other departments, as and when necessary.
* Be an enthusiastic team player at all times. Participate in special projects and perform other duties as required
Job Skills & Experience Required:
To succeed in this role, you’ll need the following:
* Educated to a high standard
* Highly organised, able to work under pressure and detail orientated
* Excellent telephone manner
* High level computer skills and ability to use Microsoft applications
* Strong negotiation skills
* Experience in working as part of a team

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