![Retain Healthcare](https://media.trabajo.org/img/noimg.jpg)
Registered Manager
2 weeks ago
Up to £38K Plus Bonus OTE £42K
A vacancy exists within Retain Healthcare for a Registered Manager for our North Wiltshire service; we are a dynamic homecare provider experiencing a period of exciting growth and development - offering individuals support within their own homes from 30 minutes to 24 hour care covering, Elderley, Complex, Clinical, Mental Health, Learning Disabilities and Autsim. This role will include building relationships with our customers, local authorities and community teams as well as developing the private market.
The main priority of this role is to ensure a quality service, enforcing our policies and procedures whilst maintaining growth. The Manager will look to develop their own team of coordinators and customers, Areas we cover include, Chippenham, Trowbridge, Melksham, Devizes, Bath and surrounding.
As a leading provider of community care in the Wiltshire area, no two days are the same. This is a fast paced responsive role based at our Chippenham office so you need to be well organised, resilient and have excellent interpersonal skills.
You are also supported from our own in-house recruitment and agency team supplying temporary and permanent staffing.
MAIN DUTIES AND RESPONSIBILITIES
• To ensure the branch continues to grow and develop its core services.
• To ensure branch overall hit their weekly KPI, covering areas such as the recruitment of new staff, new starters, number of packages taken on and the development of our private funding customer base
• Have a strong working knowledge of the Care Act and working to CQC guidelines / legislation.
• Ensure that you and the team work together to create travel effective rotas in advance and that customers have a consistent high-quality service from people they know.
• Monitor candidate applications and that all new staff are recruited using safer and values based recruitment guidelines. Ensure staff are suitable to support vulnerable people in the community.
• Ensure the branch keep effective relationships with the staff, have an understanding of their work requirements. Ensure the team roster effectively, skill matching to specific needs are managed effectively.
• You will be responsible for ensuring all staff supervisions and annual appraisals happen in the branch in line with company policy
• You will deal with any staffing issues and support them appropriately, talking to them about performance concerns raised as they arise. You need to manage poor performance in line with company policy and ACAS guidelines.
CONTACTS & COMMUNICATIONS
• Have strong communication, time management and leadership skills and be able to build sound relationships with all of our customers
• Excellent customer service skills, nothing is to much trouble for our customers and the ability to make them feel important to us is key to a successful branch
• Build strong relationships with staff and work to our staff retention strategy, showing appreciation and recognition for the work that they do.
• Ensuring that records and legible, accurate, non-opinionated and to a good standard
• Ensure social media is up to date for your branch and meets our advertising guidelines
• Be the lead for GDPR for the branch
• Oversee disciplinaries and performance improvement plans where necessary.
• Ensuring the company pool car is signed in and out / checked for damage
COMPETENCIES
The holder of this post should be able to demonstrate:
• The branch and you, maintain integrity when dealing with matters of Customer confidentiality
• A willingness to undertake training to develop new skills
• A willingness to operate flexibility and to be accountable
• The ability to work without supervision while adhering to company policies
• An understanding of the needs of our Customers
• Carrying out competitor analysis
• Keep up to date on legislation and regulations
• Have Strong leadership skills
• Be Competent with budgets, Targets and understanding finances
• Be forward thinking, self-motivated and persistent.
• Be trustworthy, intuitive, organised and methodical
• Have excellent interpersonal skills
• Be approachable and quality oriented
• Able to handle complaints and resolve conflict
• Understanding of legislation including CQC KLOES, the Care Act and Care Certificate.
• Have a level 5 Diploma in health and social care or equivalent
Must have a service management background and at least 2 years previous experience as a Registered Manager.
Benefits
• Excellent Salary + Bonus
• Pension
• Company Mobile
• Laptop
• 25 Days holiday plus bank holidays
• Your Birthday off (Day off on or around your Birthday)
INDCHIP
-
Registered Manager
2 weeks ago
Chippenham, United Kingdom Retain Healthcare Full timeRegistered Manager - Community Care Up to £38K Plus Bonus OTE £42K A vacancy exists within Retain Healthcare for a Registered Manager for our North Wiltshire service; we are a dynamic homecare provider experiencing a period of exciting growth and development - offering individuals support within their own homes from 30 minutes to 24 hour care...
-
Registered Home Care Manager
1 month ago
Chippenham, United Kingdom Agincare Full timeAgincare, one of the UKs largest provider of social care, are pleased to offer an exciting opportunity for a domiciliary (or home care) Registered Manager to lead the team and service provision in Chippenham. Hours: Full time Salary: Up to £38,000 per annum, depending on experience. About the Role As the Registered Manager , you will lead the team to...
-
Registered Home Care Manager
1 month ago
Chippenham, United Kingdom Agincare Full timeAgincare, one of the UKs largest provider of social care, are pleased to offer an exciting opportunity for a domiciliary (or home care) Registered Manager to lead the team and service provision in Chippenham.Hours: Full timeSalary: Up to £38,000 per annum, depending on experience.About the RoleAs the Registered Manager, you will lead the team to provide a...
-
Registered Home Care Manager
1 month ago
Chippenham, United Kingdom Agincare Full timeAgincare, one of the UKs largest provider of social care, are pleased to offer an exciting opportunity for a domiciliary (or home care) Registered Manager to lead the team and service provision in Chippenham.Hours: Full timeSalary: Up to £38,000 per annum, depending on experience.About the RoleAs the Registered Manager, you will lead the team to provide a...
-
Registered Home Care Manager
1 month ago
Chippenham, United Kingdom Agincare Full timeAgincare, one of the UKs largest provider of social care, are pleased to offer an exciting opportunity for a domiciliary (or home care) Registered Manager to lead the team and service provision in Chippenham.Hours: Full timeSalary: Up to £38,000 per annum, depending on experience.About the RoleAs the Registered Manager, you will lead the team to provide a...
-
Registered Home Care Manager
1 month ago
Chippenham, United Kingdom Agincare Full timeAgincare, one of the UKs largest provider of social care, are pleased to offer an exciting opportunity for a domiciliary (or home care) Registered Manager to lead the team and service provision in Chippenham.Hours: Full timeSalary: Up to £38,000 per annum, depending on experience.About the RoleAs the Registered Manager, you will lead the team to provide a...
-
Registered Home Care Manager
3 weeks ago
Chippenham, Wiltshire, United Kingdom Agincare Full timeAgincare, one of the UKs largest provider of social care, are pleased to offer an exciting opportunity for a domiciliary (or home care) Registered Manager to lead the team and service provision in Chippenham.Are you the right candidate for this opportunity Make sure to read the full description below.Hours: Full timeSalary: Up to £38,000 per annum,...
-
Registered Home Care Manager
4 weeks ago
Chippenham, United Kingdom Agincare Full timeAgincare, one of the UKs largest provider of social care, are pleased to offer an exciting opportunity for a domiciliary (or home care) Registered Manager to lead the team and service provision in Chippenham.Are you the right candidate for this opportunity Make sure to read the full description below.Hours: Full timeSalary: Up to £38,000 per annum,...
-
Registered Home Care Manager
4 weeks ago
Chippenham, Wiltshire, United Kingdom Agincare Full time €38,000Job Description Agincare, one of the UKs largest provider of social care, are pleased to offer an exciting opportunity for a domiciliary (or home care) Registered Manager to lead the team and service provision in Chippenham. Hours: Full time Salary: Up to £38,000 per annum, depending on experience. About the Role As the Registered Manager ,...
-
Registered Home Care Manager
1 month ago
Chippenham, Wiltshire, United Kingdom Agincare Full time €38,000Agincare, one of the UKs largest provider of social care, are pleased to offer an exciting opportunity for a domiciliary (or home care) Registered Manager to lead the team and service provision in Chippenham. Hours: Full time Salary: Up to £38,000 per annum, depending on experience. About the Role As the Registered Manager , you will lead the...
-
Registered Home Care Manager
1 month ago
Chippenham, UK, Wiltshire, United Kingdom Agincare Full timeAgincare, one of the UKs largest provider of social care, are pleased to offer an exciting opportunity for a domiciliary (or home care) Registered Manager to lead the team and service provision in Chippenham.Hours: Full timeSalary: Up to £38,000 per annum, depending on experience.About the RoleAs the Registered Manager, you will lead the team to provide a...
-
Registered Home Care Manager
1 month ago
Chippenham, Wiltshire, United Kingdom Agincare Full time €38,000Agincare, one of the UKs largest provider of social care, are pleased to offer an exciting opportunity for a domiciliary (or home care) Registered Manager to lead the team and service provision in Chippenham. Hours: Full time Salary: Up to £38,000 per annum, depending on experience. About the Role As the Registered Manager , you will lead the...
-
Home Care Registered Manager
1 month ago
Chippenham, Wiltshire, United Kingdom Agincare Full time €38,000Agincare, one of the UKs largest provider of social care, are pleased to offer an exciting opportunity for a domiciliary (or home care) Registered Manager to lead the team and service provision in Chippenham. Hours: Full time Salary: Up to £38,000 per annum, depending on experience. As the Registered Manager , you will lead the team to provide...
-
Home Care Registered Manager
1 month ago
Chippenham, Wiltshire, United Kingdom Agincare Full time €38,000Agincare, one of the UKs largest provider of social care, are pleased to offer an exciting opportunity for a domiciliary (or home care) Registered Manager to lead the team and service provision in Chippenham. Hours: Full time Salary: Up to £38,000 per annum, depending on experience. As the Registered Manager , you will lead the team to provide...
-
Technical Account Manager
4 weeks ago
Chippenham, United Kingdom Aaron Wallis Sales Recruitment Full timeTechnical Account Manager Office Based with travelIndustrial Components - Chippenham Basic £50,000 + Bonus + Pension + Health + ProgressionEstablished for many years, this organisation is a byword for innovation in the market.With the biggest, most established brands in their sector, they continue to lead the market in technology, service and solutions for...
-
Technical Account Manager
4 weeks ago
Chippenham, United Kingdom Aaron Wallis Sales Recruitment Full timeTechnical Account Manager Office Based with travelIndustrial Components - Chippenham Basic £50,000 + Bonus + Pension + Health + ProgressionEstablished for many years, this organisation is a byword for innovation in the market.With the biggest, most established brands in their sector, they continue to lead the market in technology, service and solutions for...
-
Technical Account Manager
4 weeks ago
Chippenham, United Kingdom Aaron Wallis Sales Recruitment Full timeTechnical Account Manager Office Based with travel Industrial Components - Chippenham Basic £50,000 + Bonus + Pension + Health + Progression Established for many years, this organisation is a byword for innovation in the market. With the biggest, most established brands in their sector, they continue to lead the market in technology, service and...
-
Technical Account Manager
3 weeks ago
Chippenham, United Kingdom Aaron Wallis Sales Recruitment Full timeTechnical Account Manager Office Based with travelIndustrial Components - Chippenham Basic 50,000 + Bonus + Pension + Health + Progression Established for many years, this organisation is a byword for innovation in the market.With the biggest, most established brands in their sector, they continue to lead the market in technology, service and solutions for...
-
Technical Account Manager
4 weeks ago
Chippenham, United Kingdom Aaron Wallis Sales Recruitment Full timeTechnical Account Manager Office Based with travel Industrial Components - Chippenham Basic £50,000 + Bonus + Pension + Health + Progression Established for many years, this organisation is a byword for innovation in the market. With the biggest, most established brands in their sector, they continue to lead the market in technology, service and solutions...
-
Compliance Manager
4 weeks ago
Chippenham, United Kingdom Tristone Nash Full timeWe are working with a Social Housing provider, who are looking to recruit a Compliance Manager on a permanent basis. As the Compliance Manager you will be the lead person in fire and asbestos compliance. * You will be responsible for planning, implementing, managing and monitoring the planned programmes of active fire equipment compliance servicing and...