Assistant Director, Technical Services

2 weeks ago


Basingstoke, United Kingdom Sovereign Housing Full time

It's an exciting time to join us as Sovereign have joined forces with Network Homes to form SNG. Together we provide over 84,000 homes and invest in communities across London and the South of England.

We have an opening for an Assistant Director, Technical Services to join us. The successful applicant will be responsible for all strategic and operational elements of Property Safety, technical and compliance delivery across SNG's localities both residential and non-residential portfolio.

The Role

You will lead a large team to deliver a customer centric, high quality, value for money, property safety, technical and compliance services for SNG. You will need to ensure that all works are undertaken in a competent and safe manner with our customers at the centre of everything we do.

This role is pivotal to ensuring that SNG meets its commitments, monitors performance, and evidence delivery relating to all its Regulatory and legislative obligations.

Responsibilities include:

  • Lead on all Strategic and Operational elements of Property Safety, technical and Compliance delivery across SNG's localities both residential and non-residential portfolio.
  • Accountable for the delivery of property safety, technical and compliance programmes and projects to agreed performance and financial standards and targets, ensuring customer satisfaction, cost effectiveness and value for money.
  • Develop, agree, monitor and set stretch targets for key performance indicators across all operational areas.
  • To assist in the strategic development and operational delivery of SNGs property safety, technical and compliance services through agreed annual budget spends.
  • Set and maintain high levels of safe working practices across all areas of property maintenance and improvement services in line with Health and Safety legislation and CDM.
  • Responsible for all aspects of service delivery and performance within the property safety, technical and compliance delivery teams to ensure that SNGs property assets are maintained and improved to protect their core value and to meet the needs and expectations of current and future customers.
  • Maintain an up-to-date knowledge and awareness of technical, statutory, regulatory and legislative requirements, standards and best practice in relation to delivery of safety maintenance services.

What we're looking for

  • Advanced experience of managing a large multi-disciplinary Maintenance and Engineering Team across technical and compliance environments
  • You will have led, managed and delivered teams in the Gas, Electrical, EET, Fire and Security – test, repair, install, FRA and FDI action delivery and fire projects, Asbestos removal, Radon testing and remedials, Renewable technology – services and repair, and a background of managing Major work projects.
  • Excellent knowledge of programme development and performance improvement in a social housing environment
  • Ability to plan, track and forecast income and expenditure against relevant budgets, to deliver a value for money service.
  • You will bring strategic thinking, commercial acumen and values driven behaviours to fulfil our ambitious corporate plan and customer and home and place strategies at both a Locality and ‘SNG' level.
  • Evidence of delivering on innovative concepts, utilising future changes in policy to support flexibility in a responsive organisation.
  • Ability to inspire, support and develop others to optimise their performance.

We have some fantastic benefits on offer at SNG, including:

  • £450 flex-pot annually, discounted shopping & cycling scheme.
  • 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
  • Generous matched pension scheme (up to 12%), life cover at 4x your salary
  • Access to a range of wellbeing benefits, including 24/7 virtual GP service
  • Flexible working - we're committed to giving people flexibility as widely as possible
  • Options for private medical insurance, dental insurance & critical illness cover

We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.

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