Clubhouse Manager

Clubhouse Manager
Our client's business in based in a countryside setting in stunning grounds offering First Class shooting instruction. We are looking for a Clubhouse Manager to compliment the experience of all guests and members.
Location: Southam
Hours:
Week 1: Monday to Friday, 8:30 AM – 6:00 PM
Week 2: Tuesday to Saturday, 8:30 AM – 6:00 PM
Main Purpose of the Role
To ensure the efficient and smooth daily operation of the Clubhouse, fostering a warm and welcoming atmosphere for all guests and members.
Key Responsibilities
* Customer Service & Front Desk Management
* Maintain high standards of customer service through effective front desk management.
* Ensure accuracy and attention to detail in managing bookings, including lessons and corporate events, ensuring all tasks and inquiries are handled promptly and professionally.
* Manage and maintain the Clubhouse calendar.
* Oversee all aspects of cellar operations, including inventory control, stock rotation, and supplier coordination, ensuring optimal beverage availability.
* Manage and reconcile store credits daily.
* Act as a key holder for the Clubhouse when necessary.
Event Planning & Execution
* Plan and manage shooting events for up to 20 participants, as well as non-shooting events.
* Support the Events and Sponsorship Team with event sales and management.
* Ensure appropriate food, beverage, and staffing support for events.
* Team Management & Collaboration
* Oversee the Clubhouse Chef, ensuring a well-curated menu and high-standard event catering.
* Collaborate with the Accounts Department to manage transactions and conduct monthly stock takes.
* Manage store credits and promotions effectively.
* Membership & Sales
* Develop and manage Membership, responding to inquiries and overseeing renewals.
* Drive sales of shooting lessons and courses, with the ability to upsell.
Line Management of: Clubhouse Chef, Clubhouse Assistants
Health & Safety
* Ensure that health and safety protocols are followed at all times.
Other Duties
* Perform any other duties as required.
Skills & Attributes
Essential:
* Strong customer service skills and a customer-centric approach.
* Experience in managing a team.
* Strong organisational skills.
* Collaborative team player with a positive attitude.
* Exceptional communication skills.
* Flexible approach to work.
* Level 2 Food Hygiene certification.
* Competency in Microsoft Office.
Desirable:
An interest in shooting sports and familiarity with countryside activities.
This job description outlines the duties and expectations for the role of Clubhouse Manager. The successful candidate will possess a blend of management, customer service, and operational skills, with a commitment to delivering an exceptional experience to all guests and members

---