ServiceNow ITOM

3 weeks ago

London Area, United Kingdom SkillRecruit Full time

Role: ServiceNow ITOM

Location: London or Milton Kenyes(Any one location should be fine), Remote

Role Type: Contract (3 months)



Telecom Domain is a Must


Responsibilities:

  • Design, develop, and implement ServiceNow solutions for ITOM processes.
  • Collaborate with stakeholders to gather requirements and define project objectives.
  • Configure and customize ServiceNow modules including Event Management , Discovery, Proactive Customer Notifications.
  • Integrate ServiceNow with third-party tools and systems to automate processes.
  • Develop ServiceNow workflows, business rules, UI policies, and client scripts.
  • Conduct system testing and assist with user acceptance testing.
  • Provide ongoing support and maintenance for ServiceNow applications.
  • Stay updated with ServiceNow releases and new features to leverage best practices.
  • Integrate ServiceNow with third-party systems using standard and non-standard mechanisms like REST, SOAP etc.


Qualifications:


  • Bachelor’s degree in computer science, Information Technology, or related field (or equivalent experience).
  • ServiceNow Certified Implementation Specialist certification preferred.
  • Proven experience as a ServiceNow Developer, specifically in TSOM implementations.
  • Strong knowledge of ServiceNow platform capabilities including ITSM and ITOM modules.
  • Proficiency in JavaScript, XML, HTML, CSS, and REST/SOAP integrations.
  • Experience with Agile development methodologies.
  • Excellent problem-solving and analytical skills.
  • Ability to work independently and collaboratively in a team environment.
  • Strong communication skills and ability to interact with stakeholders at all levels.

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