Service Engineer

4 weeks ago

Northampton, United Kingdom Questech Recruitment Ltd Full time
Questech Recruitment are recruiting for one of the UK’s leading companies in the sales and distribution of drinks and beverages equipment to the juice, cider, wine and beer markets. The company has enjoyed dramatic growth and as such, are seeking a full-time experienced Service Engineer to join their expanding field service team.
Based from their offices in Northamptonshire, the successful candidate will need to be able to:
* Work as part of the service team to provide on-site installation and technical support service for customer equipment.
* Respond to breakdown calls and complete planned maintenance.
* Ensure all electrical fittings / wiring meets the required safety standards.
* Conduct an inspection of electrical aspects and ensure compliance in accordance with procedures.
* Complete final tests on all work undertaken, taking action to rectify any faults identified.
* Deal professionally, competently, and courteously with customers, suppliers and colleagues in verbal and written communications.
* Accurately record and report all activities using the relative documents provided by the customers and the company.
* Responsibly manage the company vehicle, tools and stock provided.
* Positively respond to performance data relating to our field operations in order to continually improve effectiveness and efficiency.
* Prepare and write customer visit reports for internal and external use where needed, utilising the company software system.
* Full understanding and compliance with industry and company Health & Safety policies.
Qualifications & Experience
Potential candidates should have a minimum of 3 years’ experience and proficient in fault diagnoses across a range of food industry electromechanical equipment.
* A good track record of maintaining electromechanical equipment in the food and/or beverage industry
* HNC/HND or similar engineering qualification with electrical bias preferred
* Clean driving licence, maximum of 3 points on licence accepted
* Forklift Licence is preferred but not essential – training can be provided
Key Skills:
* Proficient in Microsoft office package and able in computer literacy
* Excellent inter-personal skills with previous experience in a field service roll dealing with demanding customers
Personal Attributes
They are looking for the following;
* Ability to work on own initiative
* Confident and personable
* Positive and can-do attitude
* Capable of making appointments, managing own diary, and dealing with customer demands
For further information call Karen Cowcill on (phone number removed)

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