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Customer Services 1 Year FTC

4 months ago

Camden Area, United Kingdom Royal Society of Medicine Full time
Customer Services Executiven1 Year Fixed Term Contract

A mixture of office (central London) and home working is anticipated with this rolenSalary £25,254nWe are recruiting a Customer Services Executive to support and influence the acquisition and retention of members of the Royal Society of Medicine. You will work with a range of internal stakeholders and liaise regularly with current and prospective members, providing a point of contact for queries and applications for membership.nWe are looking for a confident, approachable customer services executive who thrives on working in a busy customer facing role, preferably with an understanding of membership organisations.nResponsibilities include:nCustomer data and CRM Management including updating records, taking customer payments and issuing new member packs.

Processing event bookings and payments.

General customer service duties including handling face to face, telephone and email enquiries.

You will have a track record working in a customer service led role and have high standards of service.nFor more information, please see the

Job Description

.nClosing date for applications : There is no closing date we will be sifting and interviewing candidates as we receive suitable applications.

Interviews : Initial half hour telephone call will be followed by a formal interview for suitable candidates.

To apply please send your CV and covering letter quoting reference RSM040 to

The RSM is committed to equal opportunities. Equal opportunities are provided to all applicants for roles without regard to race, religion, colour, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability or any other protected category.

The Society is committed to the safeguarding and fair processing of information received from candidates applying for opportunities within it and fully complies with the spirit and regulations of the GDPR. For a full statement about the type of data that the Society keeps about job applicants and the purposes for which it is kept, please visit our website by clicking on the following link:n