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Community Engagement Lead

4 months ago

Hoyland, United Kingdom Biffa Full time
Exciting Opportunity in Hoyland, Barnsley to work in our brand new store Opening soon
Join the Community Shop Revolution{{:}} Make a Real Impact as our Lead and Shape the Future
About the role{{:}}
This position has responsibility for the delivery of Community Hub's programmes and community based initiatives that align in responding to a community needs. You will need to have the potential to solve community-based problems, be ready and willing to create positive changes in our community and to question and rethink concepts, assumptions and practises.
You will work closely with internal and external stakeholders demonstrating your leadership, initiative, ability to problem solve and capacity to respond flexibly to unexpected demand.
Accountabilities And Responsibilities
Operational
  • Ensure that all Health, Safety & Environmental policies and practises are upheld
  • Locally lead and deliver Community Hub's Social Impact and Development services including the promotion and support of communities through development and engagement initiatives
  • Ability to deliver membership drives to broaden Community Hub's Social Impact
  • The delivery of in-house training and development programmes
  • Delivery of effective social programmes with housing providers and more widely across the not-for-profit, social enterprise, public and private sectors - with the aim of taking forward new social impact opportunities that maximise the synergistic and financial benefits of joint working
  • Implement, data gather and formulate bespoke projects including the project design, setting budgets, managing resources, and ensuring good knowledge transfer alongside Regional Social Impact & Development Manager
  • Build understanding within both the social sector and beyond Community Shop to developing social impact business offer, continuing to consolidate with Social Impact & Development department
  • Deliver and develop effective Membership practises to ensure access and promotion for service users to Community Shop

Colleagues
  • Engage your team both within your department and within other departments to support cross functional and positive working relationships
  • Employ a supportive and high performing culture with consistent delivery, through excellent leadership and motivation, that fully utilises and develops your teams' skills and capabilities
  • Keep up to date with information relevant to your department and cascade this accordingly to your team

KPIs
  • Consistent and effective membership drive to maximise utilisation of services through Community Store, Hub and Kitchen (35 per week)
  • Written material of good quality standard
  • Good standard effective communication with team regarding implementation of social programmes
  • Electronic and paper filing systems are well organised and maintained
  • All sensitive / confidential information managed with integrity and maturity

Requirements
Skills and experience
Essential {{:}}
  • Lead by example and uphold Company Shop Group values at all times
  • To be flexible and adaptable to support the needs of the business
  • Solution focused mind-set; bringing solutions and opportunities
  • A desire to continually focus on your own continued professional development
  • Sound understanding of and experience in social change objectives and strategies
  • Ability to deliver effective training and development programmes
  • Experience in implementing and administering data collection tools
  • Demonstrated capacity to work at a community level; working with multi-faceted, integrated team operational environment
  • High level experience in shared implementation of social programmes with relevant multi-disciplinary organisations
  • Highly developed communications skills, strong interpersonal skills
  • Commitment to achieving high quality, innovative results
  • Ability to work collaboratively, flexibly and with initiative to fulfil both individual and team performance targets
  • Confident presenter and trainer
  • Confident with Microsoft Office and Excel
  • Well-developed organisational and time management skills
  • High level attention to detail
  • Ability to simultaneously coordinate multiple tasks and meet deadlines
  • Excellent interpersonal skills

Desirable
  • Professional qualification in community or social science discipline
  • Awareness of current issues affecting community based working and how these might impact on the profession
  • Knowledge of recent and relevant educational legislation including related regulations and guidance
  • Knowledge of social science/community development theories and evidence as applied community based setting
  • Full driving licence

Benefits
Why you'll love Company Shop Group
  • Free membership to Company Shop for you and 10 x nominees
  • Contributory pension scheme
  • Annual Flu Injections, High Street and Leisure discounts and on-site Parking
  • Subsidised staff Canteen, Free Tea & Coffee, and Free Fruit Friday
  • Employee Assistance Programme - Grocery Aid
  • Eligible for Costco membership, Cycle 2 Work, and UK Fuel card discounts
  • Life assurance benefit

Salary -£28'617
Hours -08{{:}}30-17{{:}}00 Monday-Friday onsite
If you're ready to embrace a role where innovation meets social impact, apply now to be part of our journey towards a brighter future together and Lead with Purpose-Impact Communities.
Apply for this job