Current jobs related to Service Manager - Brentford - Hawkfield Recruitment

  • Service Delivery Manager

    5 days ago

    Brentford, Greater London, United Kingdom Otis College of Art and Design Full time

    About the RoleWe are seeking a highly skilled Service Delivery Manager to join our team in London. As a key member of our service delivery team, you will be responsible for ensuring the highest level of customer satisfaction and service delivery excellence.Key ResponsibilitiesManage a team of field-based engineers to deliver exceptional service to our...

  • Service Delivery Manager

    5 days ago

    Brentford, Greater London, United Kingdom Otis College of Art and Design Full time

    About the RoleWe are seeking a highly skilled Service Delivery Manager to join our team in London. As a key member of our service delivery team, you will be responsible for ensuring the highest level of customer satisfaction and service delivery excellence.Key ResponsibilitiesManage a team of field-based engineers to deliver exceptional service to our...

  • Residential Service Manager

    7 days ago

    Brentford, Greater London, United Kingdom Otis College of Art and Design Full time

    Service Delivery ManagerWe are seeking a skilled Service Delivery Manager to join our team in London. As a key member of our operations team, you will be responsible for delivering exceptional service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Manage a team of field-based engineers, providing coaching, mentoring, and...

  • Residential Service Manager

    7 days ago

    Brentford, Greater London, United Kingdom Otis College of Art and Design Full time

    Service Delivery ManagerWe are seeking a skilled Service Delivery Manager to join our team in London. As a key member of our operations team, you will be responsible for delivering exceptional service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Manage a team of field-based engineers, providing coaching, mentoring, and...

  • Head of IT Service Management

    3 weeks ago

    Brentford, Greater London, United Kingdom First Rate Exchange Services Full time

    Job Summary:We are seeking an experienced IT Governance Director to lead our IT service management team at First Rate Exchange Services. As a key member of our leadership team, you will be responsible for maintaining and growing our IT governance model and processes to achieve a flexible and collaborative approach to IT delivery and service.Key...

  • Client Services Manager

    1 month ago

    Brentford, Greater London, United Kingdom Otis College of Art and Design Full time

    Position: Service Delivery ManagerCompany: Otis College of Art and DesignAt Otis College of Art and Design, we are recognized as a leading institution in the field of art and design. We are currently seeking a Service Delivery Manager to enhance our operational efficiency. The ideal candidate will:Engage effectively with clients in the surrounding...

  • Client Services Manager

    1 month ago

    Brentford, Greater London, United Kingdom Otis College of Art and Design Full time

    Position: Service Delivery ManagerLocation: Otis College of Art and DesignAt Otis College of Art and Design, we pride ourselves on being a premier institution in the field of art and design. We are currently seeking a Service Delivery Manager to enhance our operational excellence. The ideal candidate will:Engage effectively with clients in the surrounding...

  • Service Delivery Manager

    1 day ago

    Brentford, Greater London, United Kingdom Otis College of Art and Design Full time

    About the RoleWe are seeking a highly skilled Service Delivery Manager to join our team in London. As a key member of our service delivery team, you will be responsible for ensuring the highest level of customer satisfaction and service delivery excellence.Key ResponsibilitiesManage a team of field-based engineers to deliver exceptional service to our...

  • Service Delivery Manager

    2 days ago

    Brentford, Greater London, United Kingdom Otis College of Art and Design Full time

    About the RoleWe are seeking a highly skilled Service Delivery Manager to join our team in London. As a key member of our service delivery team, you will be responsible for ensuring the highest level of customer satisfaction and service delivery excellence.Key ResponsibilitiesManage a team of field-based engineers to deliver exceptional service to our...

  • Residential Service Manager

    1 week ago

    Brentford, Greater London, United Kingdom Otis College of Art and Design Full time

    Residency Service Delivery ManagerWe are seeking a highly skilled and experienced Residency Service Delivery Manager to join our team in London. As a key member of our service delivery team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues that may arise.Key Responsibilities:Work...

  • Residential Service Manager

    1 week ago

    Brentford, Greater London, United Kingdom Otis College of Art and Design Full time

    Residency Service Delivery ManagerWe are seeking a highly skilled and experienced Residency Service Delivery Manager to join our team in London. As a key member of our service delivery team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues that may arise.Key Responsibilities:Work...

  • Customer Service Manager

    3 weeks ago

    Brentford, Greater London, United Kingdom James & Partners Full time

    Job Summary:We are seeking a highly motivated and detail-oriented Customer Service Manager to join our team at James & Partners. As a key member of our property management team, you will be responsible for managing new build reserved plots from reservation through to completion.Key Responsibilities:Manage all reserved plots, ensuring compliance with company...

  • Residential Service Manager

    5 days ago

    Brentford, Greater London, United Kingdom Otis College of Art and Design Full time

    About OtisAt Otis, we're passionate about moving people and goods safely and efficiently. As the world's leading elevator and escalator manufacturing, installation, and service company, we're committed to delivering exceptional service to our customers and passengers.Job SummaryWe're seeking a highly skilled and experienced Residential Service Manager to...

  • Residential Service Manager

    5 days ago

    Brentford, Greater London, United Kingdom Otis College of Art and Design Full time

    About OtisAt Otis, we're passionate about moving people and goods safely and efficiently. As the world's leading elevator and escalator manufacturing, installation, and service company, we're committed to delivering exceptional service to our customers and passengers.Job SummaryWe're seeking a highly skilled and experienced Residential Service Manager to...

  • Residential Service Manager

    2 days ago

    Brentford, Greater London, United Kingdom Otis College of Art and Design Full time

    About OtisAt Otis, we're passionate about moving people and goods safely and efficiently. As the world's leading elevator and escalator manufacturing, installation, and service company, we're committed to delivering exceptional service to our customers and passengers in over 200 countries and territories worldwide.Job SummaryWe're seeking a highly skilled...

  • Residential Service Manager

    2 days ago

    Brentford, Greater London, United Kingdom Otis College of Art and Design Full time

    About OtisAt Otis, we're passionate about moving people and goods safely and efficiently. As the world's leading elevator and escalator manufacturing, installation, and service company, we're committed to delivering exceptional service to our customers and passengers in over 200 countries and territories worldwide.Job SummaryWe're seeking a highly skilled...

  • Residential Service Manager

    3 days ago

    Brentford, Greater London, United Kingdom Otis College of Art and Design Full time

    About OtisAt Otis, we're passionate about moving people and goods safely and efficiently. As the world's leading elevator and escalator manufacturing, installation, and service company, we're committed to delivering exceptional service to our customers.Job SummaryWe're seeking a highly skilled and experienced Residential Service Manager to join our team in...

  • Residential Service Manager

    3 days ago

    Brentford, Greater London, United Kingdom Otis College of Art and Design Full time

    About OtisAt Otis, we're passionate about moving people and goods safely and efficiently. As the world's leading elevator and escalator manufacturing, installation, and service company, we're committed to delivering exceptional service to our customers.Job SummaryWe're seeking a highly skilled and experienced Residential Service Manager to join our team in...

  • Customer Service Manager

    2 weeks ago

    Brentford, Greater London, United Kingdom James & Partners Full time

    Job Summary:We are seeking a highly motivated and detail-oriented Customer Service Manager to join our team at James & Partners. As a key member of our property management team, you will be responsible for managing new build reserved plots from reservation through to completion.Key Responsibilities:Manage all reserved plots, ensuring compliance with company...

  • Customer Service Manager

    2 weeks ago

    Brentford, Greater London, United Kingdom James & Partners Full time

    Job Summary:We are seeking a highly motivated and detail-oriented Customer Service Manager to join our team at James & Partners. As a key member of our property management team, you will be responsible for managing new build reserved plots from reservation through to completion.Key Responsibilities:Manage all reserved plots, ensuring compliance with company...

Service Manager

4 months ago

Brentford, United Kingdom Hawkfield Recruitment Full time
JobTitle: Service Manager
Salary: £50,000 basic, OTE £70,000
Location: Brentford
Hawkfield Recruitment have an exciting opportunity for an experienced Service Manager to join our clients flag ship dealership based in Brentford, West London.
Our client has grown from 5 dealers in 2015 to 16 in 2023. They are a highly successful privately owned dealer group with sites across London, Berkshire, Hertfordshire and Buckinghamshire.
Role overview:
Our client is looking for a Service Manager to join the team at their newly refurbished West London site. As the Service Manager you will be reporting into and assisting the aftersales manager and will collaborate closely and assume delegated responsibilities to support the growth of the Aftersales operation.
Key responsibilities of Service Manager:
Your key responsibilities as the Service Manager will be to:
* Lead a team of 6 Service Advisors and 16 Technicians.
* Supervise daily operations, including workload distribution, service scheduling, and customer interactions.
* Work with the Aftersales Manager to optimise the efficiency and performance of all departments within the Aftersales operation.
* Ensure a seamless, customer-centric operation that consistently delivers an exceptional customer experience.
* Apply a commercially-minded approach to identify and capitalize on opportunities for revenue growth.
* Set, track, and exceed performance targets to drive departmental success.
Benefits for Service Manager:
* Access to our clients in-house training academy
* Internal career progression opportunities across our various brands and locations
* High street discounts
* Wellbeing portal
* Employee assistance programme
* Purchase, service and parts discounts
* Employee referral scheme
* Standard company benefits such as pension, life assurance cover, competitive holidays and cycle to work scheme
About You:
As a Service Manager, you will ideally have the following skills and abilities:
* A full valid UK driving licence is essential.
* An excellent understanding of Health & Safety best practice.
* Excellent communication skills.
* Previous automotive experience.
* Experience of managing a team
* Experience of working in a sales environment and/or a customer facing role would be beneficial.
* To be able to maintain a safe and productive working environment at all times.
* You will need excellent customer service skills, in order to build a strong rapport with our customers.
Additional Benefits:
* Company car
* Company pension
* Employee discount
* Enhanced maternity leave
* Health & wellbeing programme
* Life insurance
* On-site parking
* Referral programme
Please know that once you have applied for the Service Manager job, more in depth details will be given about salary and hours, and career progression with the company, so please do not hesitate to get in touch
Hawkfield Recruitment Ltd is a specialist Automotive Recruitment agency, acting on behalf of our clients. If you are interested in this position, please click APPLY – alternatively, contact Jack Broomfield at Hawkfield Recruitment to discuss this role in more detail