Commercial Service Engineer
3 weeks ago
Our client is one of the UKs largest UPVC window and door manufacturers that are known for their excellent products and outstanding customer experience.
The role:
* To be responsible for resolving manufacturing or fitting issues with our windows, doors, composite doors, patios and bi folds;
* To provide excellent customer service;
* To provide written documentation of the outcome of the service call detailing if a second visit is required;
* To be responsible for ensuring quality work is always carried out;
* To support Customer Services to assist with resolving production issues as and when required.
The candidate:
* Have current or previous experience as service engineer or fitter within the commercial sector
* The ability to fit any miscellaneous hardware or fittings that may be required such as handles, hinges, glazing, letterboxes etc;
* Excellent product knowledge with good problem-solving skills and the ability to identify cost efficient solutions to problems;
* Good customer service skills with the ability to apply a calm and polite approach when dealing with dissatisfied customers;
* A full clean UK driving license
* Self-motivated with a can-do attitude
If you are an experienced commercial service engineer, looking for a new role and this opportunity sparks your interest, please click ‘apply’ or contact GUY at Chase Taylor Recruitment and quote reference number MM3672
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