IT Support

2 months ago

Lichfield, United Kingdom Woodrow Mercer Tech Full time

1st / 2nd Line Technical Support Technician role based in Lichfield. The position focuses on providing face-to-face technical support for a team of 150 staff members using Windows and MS Teams technologies. The responsibilities include problem-solving, face to face problem solving support, resolving end-user incidents, upskilling the support team, and assisting with new technology implementations.

Here’s a quick summary of the job requirements and details:


  • Location : Lichfield on site (commutable distance required)
  • Experience : Minimum of 1 year in IT support
  • Key Skills : Windows, MS Teams, technical support, customer service, problem-solving
  • Responsibilities : Technical support, team development, implementation of new technologies, security, and performance of hardware
  • Company : A global organization with a focus on personal development


If this sounds like something you're interested in, you can apply by sending your CV to for further discussion.

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