Waiters/Head Waiters

Job Ref: MAI2410
Branch: Estelle Manor
Location: Estelle Manor, Eynsham Park, North Leigh, Witney, Oxfordshire, OX29 6PN
Salary/Benefits: Salary and service range depending on experience
Contract type: Permanent
Hours: Full Time
Posted date: 30/07/2024
Closing date: 01/09/2024

Our Estelle Waiters cover our four different Restaurant Concepts, they are also responsible our South Terrace and Swimming Pool area and in-room dining for 108 guest bedrooms including our private houses and cottages.

Opportunities are available across all levels of experience and the roles cover a variety of different cuisines.

Our Waiters and Head Waiters will help members and guests to navigate our menus, answer questions on any allergen or dietary requirements, pre-empt members and guests needs and make them feel truly looked after.

Runners and Commis Waiters will assist in the transport of the plates from kitchen to table and assist in providing excellent service to our members and guests.

In-Room Dining Waiters will serve guests in their bedrooms and cottages, allowing them to experience our restaurants menus in the privacy of their room.

Who are we?

Estelle Manor is a rural retreat set on an 85-acre estate in Oxfordshire. The manor has four restaurants, an extraordinary 3,000 sq metre Roman-inspired spa- Eynsham Baths, 108 bedrooms and a gym with class studios and padel courts. Plus, there’s a kids’ club for the little ones and a workspace. As the countryside companion to Maison Estelle, the manor is also a ‘hosted home’, bringing people together that have plenty to say and nothing to prove.

What’s in it for you?

At Estelle, we prioritize your well-being and growth, offering a range of perks to enrich your experience. Enjoy exclusive staff rates, biannual socials, and Birthday Wheel surprises. Nurture your well-being with stocked colleague spaces and daily Smart Fridges. Engage in forums shaping The Estelle Way and utilise the provided uniforms and onsite seamstress support. Join us for a fulfilling journey where you are valued, supported, and celebrated.

Here at Estelle, we want to create a unified culture and sense of belonging across both Estelle Manor and Maison Estelle. We have a range of perks and benefits at your fingertips:

Biannual company socials plus smaller social and sports groups.
Exclusive staff rates and FB discounts across sister properties.
Estelleversary and Birthday Wheel gifting for all employees (including overnight stays and dinners).
Colleague spaces stocked with food, drinks and locally sourced coffee.
Seasonal, daily stocked Smart Fridges with freshly prepared meals while on shift.
Added protection of our pension, health cash plan and life assurance schemes.
28 days holiday, inclusive of bank holidays, which increases with length of service.
Colleague Forums and Sustainability Committees to help create The Estelle Way.
Recommend-a-friend bonus scheme.
Uniform provided, cleaned, and pressed.
Onsite seamstresses to ensure your uniform is fitted and repaired.

However long you plan to stay with us and whatever hours you’d prefer to work, we’re open to flexible working requests and offer hours, shift patterns and contract types to suit everyone.

Who we are looking for?

Ability to perform under pressure and deliver results to deadlines.
Someone who takes responsibility and initiative to explore issues and to generate new ideas with creative thinking
Excellent communication skills and comfortable talking to colleagues, senior management and being front of house building relationships with our members and guests
An enthusiastic team player with a positive mindset and hugely charismatic
Excellent interpersonal, time management and organisational skills
Passionate about delivering exceptional guest experience with keen attention to detail
A genuine passion for hospitality and hosting.

On target potential earnings inclusive of tronc is projected between £13-£17 per hour for these roles (depending on experience). This is made up of a base rate of £11.44-£12.79 per hour, plus inclusion in our tronc scheme.

INDHP

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