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Support Worker

2 months ago

South London, United Kingdom MMP Consultancy Full time
Job Purpose:
Workers in the Floating Support Service will be part of a mixed team providing a dynamic and empowering service to vulnerable clients across a variety of tenures. The Redbridge Floating Support Service is funded by the London Borough of Redbridge to provide flexible housing related support in order to enable service users to continue to live independently within their own home, regardless of tenure type. The service is delivered in a manner that is respectful of service user's racial, cultural and/or religious backgrounds and respects individual dignity. The support provision operates as part of an overall network of support and care for service users working closely with other professionals involved in the support and care of the service user. Working within our policy and procedural framework, FSW will receive referrals to assess clients for their edibility for the service. Continuous high quality and comprehensive support plans & risk assessments will be drafted and reviewed by FS workers will coordinate support interventions. All work undertaken will be in line with planned support, making sure that clients are actively involved and that the support offered is full and holistic. The aim of the service is to provide quick and responsive interventions that prevent tenancy breakdown, improves quality of life and promotes independence. FS workers will carry a flexible caseload of clients of varying needs with a focus on tenancy sustainment and homelessness prevention.
Knowledge:
* A demonstrable level of experience and understanding of the range of approaches appropriate to working with any of the following needs:
* Mental and Physical ill health
* Challenging behaviour
* Current drug and/or alcohol use
* Antisocial behaviour -Offending.
* Working knowledge of being able to support clients into supported accommodation and/or other floating support services, with a demonstrable understanding of Housing and other related legislation.
* Experience of supporting clients to carry out tasks such as budgeting, calculating benefit entitlements and understanding rent arrears.
* Experience of working with vulnerable people presenting significant levels of need and risk, with an ability to devise and deliver on action plans through high quality risk management and needs assessment, coupled with a current understanding of safeguarding procedures.
Skills & Abilities:
* Ability to effectively liaise with a range of service providers and agencies in order to establish or improve services for clients.
* Ability to be self-motivating and work under pressure, manage time effectively, prioritise tasks appropriately and produce work of a high standard.
* The ability to motivate people to move towards an appropriate level of independence and inclusion