Operational Risk Manager

3 weeks ago


Middlesbrough, United Kingdom GB Bank Full time

About us

We are a team of ambitious, passionate, and committed people who have come together to make our shared purpose a reality – to help build better futures for the communities that need it most. We recently achieved our full banking licence and are delighted to be growing our team to enable our ambitions. We are determined to grow a bank that we and our team can be proud of. One that makes a difference, is empathetic, fair and creates opportunities for everyone.


Role purpose

In this role, we’ll ask you to ensure that GB Bank is appropriately identifying, monitoring and managing our operational risks. You’ll be key in providing Line 2 oversight and challenge to our business areas (Line 1) on the management of their operational risks.


In this role you’ll find yourself…

  • Leading the development of operational risk management capabilities across the business (e.g. risk appetite, policies, framework, processes, RCSAs, risk event reporting, scenario analysis, MI, etc.)
  • Provide Line 2 oversight on a broad range of operational risks, including: (i) operational resilience; (ii) information security; (iii) data privacy; (iv) incident management; (v) business continuity / DR; (vi) outsourcing / 3rd party risk management; (vii) change management; (viii) technology
  • Leading the review & refresh of RCSAs across the business
  • Delivering of operational risk related Risk Assurance reviews
  • Providing Line 2 advice & challenge to all business areas re. operational risk management
  • Leading operational scenario analysis to support capital assessments
  • Leading 2nd line SYSC8 contract reviews and oversight (e.g. onboarding due diligence, annual capability reviews, ongoing relationship management, etc.)
  • Risk’s MI lead for Op Risk Committee, developing & managing spreadsheets, reports, etc.
  • Lead the sourcing, implementation and ongoing management of a Governance, Risk & Compliance system to support the business in the management of its risks and controls


A bit about you – You are/have most of the following:

  • Detail oriented and focussed with the ability to manage multiple competing priorities and stakeholders
  • Minimum of 3 years’ experience of working in an operational risk role, preferably within the financial services sector
  • Excited by the opportunity to work in a start-up bank with a real purpose and passion for the North of England
  • High energy, enthusiastic and can-do mindset
  • Clear communicator with excellent stakeholder management skills
  • Exceptional problems solving skills
  • Confident, articulate self-starter


What we can offer you:




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