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Home Care Coordinator

2 months ago

Bournemouth, United Kingdom Nurseplus UK Ltd Full time
Home Care Coordinator
Location: Bournemouth
Job Type: Permanent Full Time
Salary: £27,000 + Profit Share Bonus Scheme
Job Reference: BOURNEMOUTH/HCC/99
This is an exciting opportunity to join our friendly and fast-paced homecare team covering the Bournemouth area. We have a large homecare office based in Bournemouth that covers Christchurch and Poole and this role would be part of the team responsible for overseeing the Bournemouth area. If you’re motivated by making a difference in people’s lives and passionate about providing good care, then this could be the role for you.
Benefits of working with Nurseplus as a Home Care Coordinator:
* Salary: £27,000 + Profit Share Bonus Scheme
* A structured pathway for your career development
* Contributory pension scheme
* Company Healthcare scheme
* Company discounts scheme for high street retailers
* Your birthday off
* Cycle to work scheme
* Generous maternity and paternity benefits
The main duties of the Home Care Coordinator role include:
* Be the first point of contact for both new and existing Service Users and Care Workers.
* Effectively handle initial enquiries from prospective service users and their families.
* Rostering staff to provide a safe delivery of service to clients.
* Liaise with other professionals involved in service users' care.
* Assisting with recruiting new care workers to the team.
* Monitor care workers and carry out supervisions and appraisals.
* Supporting the effective handling of safeguarding, incidents, and complaints as required.
* Ensure the service is working within the standards expected by the CQC.
What we are looking for in a successful candidate:
* A full UK driving license is essential
* A good communicator with the ability to build and maintain strong relationships.
* Flexible to cope with changing demands and priorities, remaining calm under pressure.
* Well organised with the ability to multitask.
* A Friendly, confident and helpful telephone manner.
* A person with a strong focus on teamwork, and also have the ability to work independently and apply initiative.
* A person with a positive, focused attitude to enable targets to be met and exceeded.
About us
Nurseplus is a national company with a network of branches across the UK. We are committed to supporting our workforce to ensure they have the right skills to do their job and enable them to develop themselves and their careers