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Account Manager

4 months ago

Bracknell, United Kingdom Kenyon International Emergency Services Full time

Do you have a good background in consultative sales and can you demonstrate your ability to build and maintain excellent client relationships? Do you want to be a part of an organisation that makes a difference on a global scale? We want to hear from you Kenyon Emergency Services (Kenyon) is the world’s leading full-service disaster management company who are seeking an Account Manager to join their friendly Bracknell based team.


This exciting opportunity as Account Manager play a pivotal role in the sales and customer support journey. You will be selling Kenyon’s services to new customers as well as selling additional services to existing customers. You will be responsible for clients in Europe whilst other Account Managers in other offices are responsible for other world sales regions.


In the world of consultative sales, deals can take time, and is not always a ‘quick win’ so the right attitude, patience, excellent communication skills and a passion for our industry sector are most important to us.



You Will:


  • Prepare proposals and tenders, negotiates contracts, and administers private and public contracts in accordance with company policies and legal requirements.
  • Meet the required sales targets set within the Commercial Sales Plan.
  • Negotiate strategic relationships with business partners.
  • Prepare and conduct briefings for current and prospective clients.
  • Conduct market research, plans and actively executes sales interaction with new clients, cultivates prospective new client relationships, closes contract sales; maintains existing and new client contract files (hard copy and server files).
  • Ensure a timely follow up and maintains sales records.
  • Provide an immediate response (within 24 hours) to sales enquiries.
  • Maintain up to date knowledge on markets, industry news and competitors (market research).
  • Proactively generates new leads.
  • Offer a first point of contact for all regional accounts. Works with Commercial department to ensure that customers are contacted on a regular and pro-active basis.
  • Offer solutions, advice and guidance to customers with issues concerning Crisis Management.This will involve frequent liaison with operations and senior management.
  • Maintain periodic communication with industry associations.
  • Facilitate Kenyon customer visits.
  • Monitor and organize Kenyon commitments (such as short term consultancy commitments and contractual commitments).
  • Maintain contracts and contacts to ensure all information is stored and up to date.
  • Coordinates invoicing, customer care and resource management task.


Candidate Requirements


  • Minimum 2 years’ experience in the commercial environment (customer service, sales, marketing etc).
  • Self-motivated and able to think and work alone if required.
  • Strong negotiator.
  • Proven aptitude for data management and fine-detailed work.
  • Flexible outlook on work schedule.

Ability to produce worksheets, documents and presentations using Microsoft Office Excel, Word and PowerPoint with a high standard of both written and spoken English.


Desirable Requirements include:

  • Educated to a Bachelor Degree (or equivalent).
  • Business to Business sales background.
  • Customer service experience.
  • Multilingual capability (English as first language)
  • Understanding of the aviation industry.
  • Understanding of crisis or emergency management.




About us:


Welcome to Air Partner – where the skies are not the limit, they're just the beginning ​

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Established in 1961, Air Partner is an international aviation services group and we're inviting you to join our crew. As a key player in the Wheels Up family, we're soaring to new heights in private aviation and aviation services with a team of over 2000 professionals globally. We're also proudly a Delta Air Lines premium partner – talk about flying in good company​

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Providing world class aircraft charter services and aviation safety and security solutions, we're the go-to for industry giants, commerce champions, governments, and private jetsetters. We also flex our wings in both civil and military circles globally.​


Air Partner Services Division comprises Baines Simmons, Redline Assured Security Ltd and Kenyon International Emergency Services. Baines Simmons offers aviation safety management and fatigue risk management. Redline Assured Security delivers government-standard security training, consultancy, and solutions to regulated, high value and high threat environments. Kenyon International Emergency Services is a world leader in emergency planning and incident response.​​


But we're not just about the skies; we're about creating an atmosphere where you can thrive. We're committed to diversity, equity, and inclusion, and it's not just lip service. Our Environmental, Social, and Governance Strategy and our Diversity, Equity & Inclusion forum aren't just policies; they're our way of life. ​


We were the first corporate sponsor of the European Pride in Aviation Network (EPAN) and proudly support our local communities through charitable initiatives and volunteering.​

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We're not just a company; we're a family, and we're on the lookout for more incredible individuals. Are you ready to belong? If you're thinking, "That's the place for me" – we'd love to learn more about you. Plus, we're not just saying it; as a Disability Confident employer we guarantee an interview for any disabled person meeting our job criteria. And If you require any reasonable adjustment during any part of the recruitment process, That's not just a promise; it's our commitment to an inclusive future.​

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What's the next step? A virtual interview where you get to show your stuff to our Talent Acquisition team. And if all goes well, you'll be meeting our business teams in person. Need any adjustments for the journey? Just let us know; we're all about making sure you're comfortable and confident.​

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We encourage applications from every background so if you're ready to make your career take off, check us out at . Your next adventure is just a click away ​