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Diagnostic Technician

4 months ago

Brentford, United Kingdom Norton Way Group Full time
A bit about us:
Established in 1989, Norton Way Group has evolved into a powerhouse in the automotive industry, with a rich history of growth, development, and a commitment to excellence. We have been a leading automotive group in Letchworth for 35 years.
Over the past three decades, we've cultivated a culture of innovation, service, and dedication to our customers.
Norton Way Group has expanded its footprint, now spanning 10 sites across Hertfordshire, Bedfordshire, and West London. As a multi-franchise business, we represent a diverse range of leading automotive brands.
Our success is a testament to the efforts of our dedicated team, now numbering over 400 staff. Together, we drive success, celebrate achievements, and foster a dynamic work environment where every team member plays a crucial role.
What you will be doing:
• Carry out diagnostics, inspections, repairs and services to vehicles
• Interpret instructions from the job card/repair orders
• Instruct the parts department on the parts that are necessary for the repair
• Completing road tests and signing off all the necessary warranty repairs
• Report & record work completed, tests carried out reporting on any faults or additional work required
• Liaise with customers on technical/product matters
• Keep up-to-date with the most recent changes in technology & techniques
What we need from you:
• First Aid and Fire Marshall certificates would be an advantage
• Qualified to NVQ Level 3 or equivalent with EV and HV experience
• 2 years minimum as a qualified technician
• Full manual driving licence
• Must have own tools
Our commitment to excellence has been recognised by prestigious accolades, including the Great Place to Work awards consecutively; in 2022 and 2023.
In January 2023, we were awarded Best Place to Work for Well-being, a testament to our dedication to fostering a healthy and supportive environment.
Furthermore, our achievements include being Highly Commended title at the AM Awards for Leadership and Diversity in May 2023.
Location: GWR Kia, Middlesex TW8 9FX
Contract Type: Permanent
Salary: £47,500 per annum
Hours: Monday to Friday 18:00 to 02:30 (Night Shift)
Benefits:32 days annual leave (including bank holidays), increasing after 4 years of service, your birthday off paid, plus additional annual leave purchase scheme • Family-friendly benefits including Life Assurance from day one of joining us, Enhanced maternity, paternity & adoption packages • Reduced rates on vehicle purchases & maintenance • Recognition of long service, every 5 years • Norton Way “Stars of the Month” award • Free eye tests • Improved Employee Assistance Programme • Tech purchasing benefits • Cycle to Work Scheme • Staff referral bonuses • Along with access to our benefits portal, offering 100's of savings for retail stores and hospitality venues.
You may also have experience in the following: Service Technician, Automotive Technician, Mechanic, Vehicle Technician, Auto Technician, Automotive Service Technician, Maintenance Technician, Repair Technician, Vehicle Maintenance Technician, Automotive Engineer, Diagnostics, Diagnostic Technician etc
REF-(Apply online only)