Administration Manager
6 days ago
Company Benefits:
* Support Staff Bonus
* Free car parking for your convenience
* Pension
* Enhanced maternity and paternity pay
* 25 days holiday plus an additional day for Christmas closure
Key Responsibilities:
Lead and develop the admin team to provide an excellent support service to clients
Train and develop existing and new staff
Lead the recruitment of new team members within the admin team
Preparation of agenda, minutes and data for departmental meetings
Diary management and scheduling for HOD
Management of billing process each month
Carry out administration meetings and feedback to HOD
Prepare for departmental business development meetings on a monthly basis and feedback to HOD and Business Relationships Manager
Play a key role in establishing the remote support team and ensuring that they are fully integrated into the UK team
Liaise with clients, and agents to ensure relationships are maintained to the highest standards
Receive and check mortgage offers, liaise with clients and Lenders on enquiries
Chase clients for deposits and signed papers & get file ready for exchange
Handle all post completions matters up to post registrations
Close abortive files
Occasionally creating quotes and opening files during peak periods
Draft and send out papers on sales
Administer relevant transaction documentation within the department
Create and maintain accurate records of transactions
Conduct audits of information held on internal systems
Adhere to internal and external compliance requirements
Experience and Skills Requirements:
A minimum of 4 years previous experience of Conveyancing Administration is essential.
Team management experience
Ability to build and lead a team in a fast-paced environment
Exemplary attention to detail
Robust and practical organisation skills
Capable of working independently
Can-do attitude
Proactive approach to matters
Clear and confident communication
Excellent customer service skills
If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted
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