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Temporary Collections Officer

4 months ago

Enfield, United Kingdom Allied Healthcare Full time
Income Collection and Dispute Resolution Officer needed in Enfield, £18.95ph PAYE - Reference: We are seeking an enthusiastic, highly motivated and innovative individual who has experience in the recovery of all service charge income. You must have direct experience of delivering a front-line service in the challenging housing environment and possess excellent written and verbal communications. You must be proficient in IT and able to provide advice on availability of financial assistance for leaseholders in respect of major works debt, including basic benefit advice and make referrals to Debt Advice Agencies as necessary.
To ensure the maximum recovery of all service charge income, including the recovery of debts and arrears, in accordance with procedures.
• Determine which cases should be submitted for enforcement action, using appropriate legal processes. Liaise with legal representatives and attend court as necessary.
• Provide advice on availability of financial assistance for leaseholders in respect of major works debt, including basic benefit advice and make referrals to Debt Advice Agencies as necessary.
• Administer suspense account, identify and reallocate payments accordingly, assist in reconciliation of service charges accounts as necessary. Request refunds from Leaseholder accounts as necessary.
This is a full time role on a temporary basis.
If you are interested in the role please apply on our website with your CV, alternatively you can email your CV the reference number.
You will always however hear from us by phone if we are able to take your CV forward to the next stage.
You can also follow us at Twitter/Facebook/LinkedIn or via our website
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