Dispensing Optician Practice Manager

3 weeks ago

Oakham, United Kingdom Simmons Optometrists Full time
Dispensing Optician Practice Manager
Simmons Optometrists, a leading provider of exceptional eye care services in Oakham, is seeking a dynamic and experienced Dispensing Optician Practice Manager to join our dedicated team. We are looking for someone who genuinely enjoys their job, thrives in a busy environment and enjoys being part of a hardworking and upbeat team. As a Practice Manager, you will play a pivotal role in ensuring the smooth operation and success of our practice, while upholding our commitment to delivering outstanding patient care and service excellence.
Optician Practice Manager Key Responsibilities:
* Leadership and Team Management: Lead, motivate, and inspire a team of to achieve operational excellence and deliver exceptional customer service.
* Optical Dispensing: Utilise your expertise as a Dispensing Optician to provide guidance and support to customers in frame and lens selection, adjustments, fittings, and troubleshooting.
* Patient Care: Ensure every patient receives personalised care and attention, assisting them in selecting eyewear that meets their visual needs, lifestyle, and preferences.
* Operational Efficiency: Implement and maintain efficient practice workflows, systems, and processes to maximise productivity, minimise wait times, and enhance the overall patient experience.
* Customer Relationship Management: Foster long-term relationships with patients, providing ongoing support, advice, and assistance to ensure their eyecare needs are met effectively.
Qualifications and Skills:
* Qualified Dispensing Optician.
* Strong leadership, communication, and interpersonal skills with the ability to motivate and develop a team.
* In-depth knowledge of optical products, lens technology, and eyewear trends.
* Excellent organisational skills with the ability to manage multiple priorities and tasks effectively.
* Commitment to delivering exceptional customer service and patient care.
Why Join Us:
Established for 50 years Simmons Optometrists has built its reputation as a leading independent practice on its exceptional customer care. We aim to fuse core traditional values with state-of-the-art technology. We are committed to creating a supportive and collaborative work environment where team members are empowered to thrive and make a difference. As a Dispensing Optician Practice Manager, you will have the opportunity to lead a talented team, contribute to the success of our practice, and positively impact the lives of our patients. We offer competitive compensation, ongoing training and development opportunities, and a range of employee benefits.
If you are a passionate and driven individual with a strong background in optical dispensing and practice management, we invite you to join us in our mission to provide exceptional eye care services to the Oakham community.
About the Role:
* Our frame selection includes Tom Ford, Dutz, Bird, Ted Baker, Woow and many more – you will be heavily involved in choosing the ranges we offer.
* We run 3 consulting rooms daily, booked up 4-6 weeks in advance.
* We are a team of 10.
* This full-time role (37.5 hours per week) requires you to work Saturdays (9-1pm).
You will receive:
* Your Birthday Off Work.
* No Sunday or Bank holiday working.
* Free & Regular CPD Courses.
* Access to Simply Health (claim cashback on healthcare purchases)
* Retail Discounts
* Cycle to Work Scheme.
How to Apply:
To apply for this exciting opportunity, please submit your CV and we will be in touch

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