Customer Service Team Supervisor
2 weeks ago
Customer Service Team Supervisor - Weekends - Wigan, WN1 1LN Customer Service Team Weekend Supervisor - Part-Time - £18,000 per annum Do you have good customer service experience? Do you have experience in a supervisory role? Are you a team player? Are you looking for weekend work? We are looking for a Weekend Supervisor to manage and oversee one of our Customer Service Teams. Someone to identify and assist in the development of new business whilst having a positive attitude and be involved in supporting management in employing changes. You will be a strong communicator who is looking to make a difference within the team. What will you do? Lead and motivate call centre staff and delegate responsibilities to ensure team goals are achieved. Assess employee's and provide feedback weekly, provide mentorship and training to maximise performance. React to underperformance. Be in charge of dealing with issues and ensuring that Management are kept informed. Produce team rota within budget and monitor contract spend in relation to uniform and other equipment, ensuring effective cost control. Seek continuous improvement by reviewing processes to maintain staff enthusiasm. Delegate responsibilities to ensure team goals are achieved. Develop, coach, and monitor the team in relation to systems knowledge and service requirements. Set goals, conduct appraisals and identify training needs for operational staff Complete daily, weekly, and monthly reports in line with the client and APCOA’s reporting requirements. What will you bring? Ability to manage people and communicate well orally and in writing. Encourage open dialogue with team. Good team player Organised and reliable Leadership skills We are looking for someone with the ability to communicate well and encourage open dialogue within their team. Previous leadership experience is desired. What we'll offer you Annual salary of £18,000 24 hours per week - 12 hour shift (Saturday and Sunday) 25 days holidays + 8 BHs Training and Development Pension Scheme Does the above sound like you? If so, please apply and we will get back to you as soon as possible. We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. excellence in their work.
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Customer Service Team Supervisor
2 weeks ago
Wigan, Wigan, United Kingdom APCOA Full time £18,000 per yearThe RoleCustomer Service Team Weekend Supervisor - Part-Time - £18,000 per annum Do you have good customer service experience? Do you have experience in a supervisory role? Are you a team player? Are you looking for weekend work? We are looking for a Weekend Supervisor to manage and oversee one of our Customer Service Teams. Someone to identify and assist...
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Customer Service Team Supervisor
7 days ago
Wigan, United Kingdom Apcoa Parking Full timeCustomer Service Team Weekend Supervisor - Part-Time - £18,000 per annum Do you have good customer service experience? Do you have experience in a supervisory role? Are you a team player? Are you looking for weekend work? We are looking for a Weekend Supervisor to manage and oversee one of our Customer Service Teams. Someone to identify and assist in the...
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Night Customer Service Assistant/supervisor
2 weeks ago
Wigan, United Kingdom Admiral Slots Full time**Night Customer Service Assistant / Supervisor, Wigan** **Hours**: 30 hours per week **Hourly Rate**: £12.24 per hour (Customer Service Assistant) **Enhanced Rate**: £12.74 per hour (when carrying out Supervisory duties) **Additional**: £1.50 per hour for any hours worked between 11pm and 6am **Shift Pattern**: Monday-Sunday, Night Shift...
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Weekend Customer Service Team Lead
7 days ago
Wigan, United Kingdom Apcoa Parking Full timeA parking management company in the United Kingdom is seeking a part-time Customer Service Team Weekend Supervisor to lead the team and enhance performance. This role involves motivating call centre staff, managing team operations, and achieving goals through mentorship. The ideal candidate has strong leadership and communication skills, along with good...
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Catering Supervisor
7 days ago
Wigan, United Kingdom ESS Full timeA leading catering company is seeking an experienced Catering Supervisor in Wigan. This role involves overseeing kitchen operations, ensuring exceptional food quality, and delivering outstanding customer service. The ideal candidate will have at least two years of catering experience, strong management skills, and a passion for food. Join a company that...
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Customer Service Supervisor
1 week ago
Wigan, Wigan, United Kingdom STARK Group Full timeAt Jewson, we believe that our greatest asset is our people We're not just a team; we're a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you're looking for a place where your ideas are not just welcomed but...
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Customer Service Attendant
2 weeks ago
Wigan, United Kingdom Noble Corp Ltd Full timeNobles Casino Gaming is seeking dynamic individuals for adult gaming center positions. As a team member, you will be responsible for providing excellent customer service, ensuring a secure gaming environment, and promoting an enjoyable atmosphere for patrons. Responsibilities include handling transactions, explaining game rules, and maintaining a high level...
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Warehouse Supervisor
7 days ago
Wigan, United Kingdom b3 Jobs Ltd Full time**Warehouse Supervisor** £25,000 - £27,500 Greater Manchester Food Manufacturing Job ref: 8406 **The company** This role is working for a successful BRC AA Graded food manufacturer. The company produces high-quality food products and exceptional service - enabling their food manufacturing customers to innovate and increase productivity without...
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Supervisor
2 weeks ago
Wigan, United Kingdom TH Baker Full time**Role**: Supervisor **Location**: T.H. Baker, Wigan **Type**: Full Time, Permanent **Hours**: 40 hours per week **The Role** **Key Responsibilities** - Ensure excellent customer service is delivered at all times - Take an active interest in branch performance - Carry out morning briefings - Keep shop and displays clean and tidy - Receive deliveries and...
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Retail Supervisor
2 weeks ago
Wigan, United Kingdom Trespass Full timeWe have an excellent and new opportunity for a part-time Supervisor to join our newly open Wigan store. As a supervisor you will be supporting the Store Manager to ensure the smooth running of the store and take responsibility of the store during the managers days off. You will focus on driving sales and maximising store profitability, while providing...
