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Collections Officer

4 months ago

Lambeth, United Kingdom Novax Recruitment Ltd Full time
Collections Officer
Lambeth
£175 per day umbrella
Contract (3 months+)
The Role:
The post holder will work as part of a specialist team with responsibility for collecting service charges. They will be required to manage a large portfolio of service charge accounts and to maintain contact with account holders to ensure that payments are kept up to date, issuing letters and statements where necessary.
They will be responsible for authorising payment plans and checking that these are maintained. Liaising with other teams as required, they will ensure that customers' service charge queries are resolved. They will also be responsible for recommending legal action in instances of non-payment.
The Candidate:
A good knowledge of leasehold issues, including but not limited to: service charges; repairs and maintenance responsibilities; current law and legislation
Broad knowledge and awareness of current issues and developments affecting the management of council housing
Experience in leasehold management and practice, or of arrears management
Relevant degree or professional qualification or equivalent experience
Experience of working with property management and accounting IT systems
How to Apply:
Please submit your application via the contact details provided and you will be contacted with further information about this opportunity or call me on; (phone number removed)