Divisional Service Development Manager

3 weeks ago

Leicestershire, United Kingdom Sytner Full time
We have an exciting opportunity to join our Jaguar Land Rover Volvo Divisional team, part of the Sytner Group
At Sytner we are continually moving forward and as part of our continued growth in Aftersales we have an opportunity for a Divisional Service Development Manager to join our JLRV division.
If you are an experienced Aftersales Manager looking to progress your career, or a Group Aftersales Manager wanting to join one of the largest Motor Retailers in the UK, then we could have the perfect role for you.
In the role of Divisional Service Development Manager, you will help deliver our Aftersales strategy, ensuring capacity for growth and driving performance. As well, you will play a key role in developing a strong link between our Retailers and Jaguar Land Rover and Volvo working alongside them on the development and delivery of their strategic goals.
You will have significant operational engagement with the Aftersales Management team who will rely on you for support, coaching and direction. As such, the successful candidate will be able to demonstrate their ability to lead and develop the capability of individuals and of a wider management team. Developing a high-performance culture and team will be your primary leadership objective.
Reporting directly to our Divisional Aftersales Director, this role forms part of our wider divisional team who together set and drive the direction and strategy for the retailer network. Within this role you will provide your teams with expert aftersales support, and take the lead in relation to reviewing technological changes and manufacturer initiatives, in relation to their impact on the division’s operational performance and to maximise the opportunity they present.
We are looking for you to be able to demonstrate a successful track record in the Aftersales arena, ideally within a franchised Motor Retailer. You must be steadfastly client focused and be able to develop and deliver tactics that deliver long-term client relationships.
You will be expected to drive the business forward by motivating your teams across the Division to maximise performance and client satisfaction. You will be able to demonstrate that you share our company values and possess strong leadership, communication, and organisational skills. Given the geographical scope of the Division, the successful applicant should expect to be required to stay away from home for business purposes on a weekly basis.
In return, we will provide you with a competitive package and access to a range of benefits including our Pension Scheme, company car, private medical insurance and on-going training and progression opportunities.
If you want to help make our mission a reality and enjoy a role that offers challenge, and the opportunity to work with sector leading brands, then this could be the ideal opportunity for you. You will have the benefit of a strong and supportive leadership team around you and will be joining the most progressive team in the industry.
Why Sytner?
Sytner Group are delighted to provide an industry-leading benefits package.
We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.
Enhanced Holiday Entitlement – 33 days inc. bank holidays
Industry-leading Maternity, Paternity and Adoption Pay
Career Development
Recognition of Long Service every 5 years
Discounted Car Schemes
High Street Discounts
Discounted Gym memberships
Cycle to work scheme
One day a year paid voluntary / community work
At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.
We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.
As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process.
For more information around reasonable adjustments and the recruitment process please .
Unsure? Read on…
We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.
We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey

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