Customer Liaison Clerk

Our established manufacturing client based near Rochester is seeking Customer Liaison Clerk
Salary: competitive
Location: Hoo – must have own transport
Hours: Monday to Thursday 7:30am – 4pm
Friday 7:30am to 12:30pm.
Job Type: Full-time, Site based NO REMOTE WORKING
Benefits include:
* Discretionary Bonus Scheme.
* 25 days holiday, plus bank holidays. Increasing to 27 days after completion of 5 continuous years’ service.
* Pension Scheme.
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The role of Customer Liaison Clerk is offered as a permanent, full-time position working within the office (no remote working) Monday to Friday.
The role is to process orders and enquiries, ensuring products, prices and delivery requirements have been considered in accordance with both customer and company requirements.
Customer Liaison Clerk experience/knowledge required:
* Proven sales order processing or data entry experience
* Experience within a Customer service / Manufacturing / Engineering environment (desirable)
* Knowledge of EFACS system or similar ERP system (desirable)
Customer Liaison Clerk skills required:
* Excellent IT skills, including Microsoft Office specifically Excel, Word and Outlook
* Proven customer service skills
* Excellent communication skills (verbal and written); demonstration of ability to communicate effectively with customers and staff at all levels
* Ability to work autonomously, using own initiative, managing oneself and workload
* Good time management skills with the ability to multi-task
* Analytical and accurate

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