Current jobs related to Head of Technical Account Management - London - Sonar

  • Management Accountant

    1 week ago

    London, United Kingdom Arora Group Head Office Full time

    Great opportunity for the Qualified Accounting Professionals. We are seeking a talented and technically robust Management Accountant to take responsibility for all aspects of management accounting and reporting across the Arora Group.This role is fully office based (5 days) at the Arora Group head office Heathrow Area.As a member of the Group Finance Team,...

  • Head of Technical Accounting and Reporting

    2 weeks ago

    London, Greater London, United Kingdom Hays Accountancy and Finance Full time

    Company OverviewHays Accountancy and Finance is a leading recruitment agency specializing in accounting and finance professionals. Our client, a renowned company in the renewable energy sector, is seeking an experienced Head of Technical Accounting to join their London-based team.About the RoleAs the Head of Technical Accounting, you will be responsible for...

  • Head of Technical Accounting and Reporting

    2 weeks ago

    London, Greater London, United Kingdom Hays Accountancy and Finance Full time

    Company OverviewHays Accountancy and Finance is a leading recruitment agency specializing in accounting and finance professionals. Our client, a renowned company in the renewable energy sector, is seeking an experienced Head of Technical Accounting to join their London-based team.About the RoleAs the Head of Technical Accounting, you will be responsible for...

  • Management Accountant

    2 days ago

    London, Greater London, United Kingdom Arora Group Head Office Full time

    Management Accountant Job DescriptionWe are seeking a highly skilled Management Accountant to join our team at Arora Group Head Office. As a key member of the Group Finance Team, you will be responsible for maintaining the financial records of our main head office companies.Your primary focus will be on managing intercompany recharges, cash flow forecasting,...

  • Management Accountant

    2 days ago

    London, Greater London, United Kingdom Arora Group Head Office Full time

    Management Accountant Job DescriptionWe are seeking a highly skilled Management Accountant to join our team at Arora Group Head Office. As a key member of the Group Finance Team, you will be responsible for maintaining the financial records of our main head office companies.Your primary focus will be on managing intercompany recharges, cash flow forecasting,...

  • Head of Technical Leadership

    7 days ago

    London, Greater London, United Kingdom QBE Management Services (UK) Limited Full time

    About the RoleWe are seeking a highly skilled and experienced professional to join our team as a Head of Technical & Business Performance. This is a newly created role that will play a critical part in supporting our Director of Underwriting in managing and controlling the underwriting strategy and execution of our Intl Casualty portfolios.Key...

  • Head of Technical Leadership

    7 days ago

    London, Greater London, United Kingdom QBE Management Services (UK) Limited Full time

    About the RoleWe are seeking a highly skilled and experienced professional to join our team as a Head of Technical & Business Performance. This is a newly created role that will play a critical part in supporting our Director of Underwriting in managing and controlling the underwriting strategy and execution of our Intl Casualty portfolios.Key...

  • Technical Department Head

    1 week ago

    London, Greater London, United Kingdom Focus Management Consultants Full time £50,000 - £60,000

    Job Summary:We are seeking a highly skilled and experienced Technical Department Head to lead our fast-paced factory as the Technical and Quality Lead. As a key member of our team, you will be responsible for driving process, system, and people improvement, reporting directly to the key decision maker.About the Role:Lead the technical team and manage the...

  • Technical Department Head

    2 weeks ago

    London, Greater London, United Kingdom Focus Management Consultants Full time £50,000 - £60,000

    Job Summary:We are seeking a highly skilled and experienced Technical Department Head to lead our fast-paced factory as the Technical and Quality Lead. As a key member of our team, you will be responsible for driving process, system, and people improvement, reporting directly to the key decision maker.About the Role:Lead the technical team and manage the...

  • Technical Department Head

    1 week ago

    London, Greater London, United Kingdom Focus Management Consultants Full time £50,000 - £60,000

    Job Summary:We are seeking a highly skilled and experienced Technical Department Head to lead our fast-paced factory as the Technical and Quality Lead. As a key member of our team, you will be responsible for driving process, system, and people improvement, reporting directly to the key decision maker.About the Role:Lead the technical team and manage the...

  • Head of Technical Accounting and Reporting

    2 weeks ago

    London, Greater London, United Kingdom Hays Senior Finance Full time

    Job SummaryAs a leading recruitment agency for senior finance professionals, Hays Senior Finance is seeking an experienced Head of Technical Accounting to join our client's growing London team. This is an exciting opportunity to lead a team of accounting professionals and work closely with business leaders to drive strategic decisions.About the RoleThe...

  • Head of Technical Accounting and Reporting

    2 weeks ago

    London, Greater London, United Kingdom Hays Senior Finance Full time

    Job SummaryAs a leading recruitment agency for senior finance professionals, Hays Senior Finance is seeking an experienced Head of Technical Accounting to join our client's growing London team. This is an exciting opportunity to lead a team of accounting professionals and work closely with business leaders to drive strategic decisions.About the RoleThe...

  • Head of Technical Accounting and Reporting

    2 weeks ago

    London, Greater London, United Kingdom Hays Senior Finance Full time

    Job SummaryAs a leading recruitment agency for senior finance professionals, Hays Senior Finance is seeking an experienced Head of Technical Accounting and Reporting to join our client's growing London team. This is an exciting opportunity to lead the Technical Accounting team and work closely with business leaders on strategic decisions.About the RoleLead...

  • Head of Technical Accounting and Reporting

    2 weeks ago

    London, Greater London, United Kingdom Hays Senior Finance Full time

    Job SummaryAs a leading recruitment agency for senior finance professionals, Hays Senior Finance is seeking an experienced Head of Technical Accounting and Reporting to join our client's growing London team. This is an exciting opportunity to lead the Technical Accounting team and work closely with business leaders on strategic decisions.About the RoleLead...

  • Head of Technical Operations

    3 days ago

    London, Greater London, United Kingdom QBE Management Services (UK) Limited Full time

    About the RoleWe are seeking a highly skilled and experienced Head of Technical & Business Performance to join our International Casualty team. As a key member of our leadership team, you will be responsible for driving the development and execution of our underwriting strategy, ensuring the achievement of business objectives within a compliant framework.Key...

  • Head of Technical Operations

    3 days ago

    London, Greater London, United Kingdom QBE Management Services (UK) Limited Full time

    About the RoleWe are seeking a highly skilled and experienced Head of Technical & Business Performance to join our International Casualty team. As a key member of our leadership team, you will be responsible for driving the development and execution of our underwriting strategy, ensuring the achievement of business objectives within a compliant framework.Key...

  • Head of Financial Accounting and Reporting

    2 weeks ago

    London, Greater London, United Kingdom House of Commons Full time

    About the RoleThe House of Commons is seeking a highly skilled and experienced professional to lead its Financial Accounting Team. As the Head of Financial Accounting and Reporting, you will play a critical role in ensuring the accuracy and integrity of the House's financial information.Key ResponsibilitiesLead the Financial Accounting Team in the...

  • Head of Financial Accounting and Reporting

    2 weeks ago

    London, Greater London, United Kingdom House of Commons Full time

    About the RoleThe House of Commons is seeking a highly skilled and experienced professional to lead its Financial Accounting Team. As the Head of Financial Accounting and Reporting, you will play a critical role in ensuring the accuracy and integrity of the House's financial information.Key ResponsibilitiesLead the Financial Accounting Team in the...

  • Head of Technical Accounting

    2 weeks ago

    London, United Kingdom Hays Senior Finance Full time

    Head of Technical Accounting (Renewable Energy) Employer Location London, England Salary - per annum + bens + bonus Closing date 19 Sep 2024 View moreView less Sector Salary band Contract type Hours Where will they be working You need to or to save a job. Job Details Your new company As a leading trend setter in renewable power in the UK,...

  • Defence Finance

    3 months ago

    London, United Kingdom Ministry of Defence Full time

    **Details**: **Reference number**: - 295454**Salary**: - £56,530- London Based posts carry London waiting salary- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Grade 7**Contract type**: - Permanent**Business area**: - MOD - Head Office & Corporate Services**Type of role**: - Accountancy - Corporate Finance -...

Head of Technical Account Management

4 months ago

London, United Kingdom Sonar Full time

At Sonar, we’re a group of brilliant, motivated, and driven professionals working hard to help organizations build responsible, secure, high-quality code quickly and systematically. We build solutions that don’t just solve symptoms of problems – we fix problems at the source – source code, to be specific.

We have a dynamic culture with employees worldwide and hub offices in the USA, Switzerland, France, the UK, Singapore, and Germany. We believe team members should have the opportunity to come to work every day, work on a product they are proud of, love what they do, and feel energized by their peers. With our roots deep in the open source community, we’re all about the mission: provide solutions that deliver Clean Code.

The impact you will have

We are seeking a world-class customer-focused leader for our Technical Account Management team. This team is the driving force behind Sonar’s premium post-sales experience for all customers globally.

As the Head of Technical Account Management, you will be the visionary and innovative leader behind all planning, building, recruiting, hiring, and interaction with our top customers globally. Under your leadership, the team will provide best practice guidance, identify technical inhibitors preventing value realization, and act as the single point of contact for all things SonarSource after onboarding is complete.

On a daily basis, you will
  • Design, implement, and iterate on a comprehensive post-sale technical account management strategy tailored to different customer segments, customer personas, and product offerings. This includes defining key milestones, creating success materials, and optimizing processes to help customers realize the value in their purchase of Sonar as quickly as possible. 
  • Recruit and lead a high-performing team of Technical Account Managers. Provide coaching and support to ensure the team delivers an exceptional experience to our customers.
  • Architect and design playbooks for standard, repeatable processes, including health checks, business reviews, success planning, and customer training.
  • Develop and implement strategic plans to enhance customer satisfaction, retention, and account growth.
  • Drive the adoption and successful implementation of SonarSource products within customer environments.
  • Establish clear retention goals and processes for account management to ensure alignment with business objectives.
  • Represent the customer's voice by collaborating closely with product, sales, marketing, and customer support teams to ensure alignment on onboarding processes, product enhancements, and customer feedback loops. 
  • Leverage data to drive initiatives to enhance the post-sale experience, streamline processes, and increase customer satisfaction and retention.
  • Build strong relationships with key customers, understand their needs, and advocate for their success within the company. Act as a trusted advisor and strategic partner during the adoption and consumption process.
The skills you will demonstrate
  • Customer-centric mindset with a passion for delivering exceptional customer experiences.
  • Excellent leadership and people management skills with experience in building and motivating high-performing teams.
  • Strong understanding of developer tools, software development lifecycle, and technical concepts.
  • Proven track record of success in leading technical account management teams in a B2B SaaS or developer tools company.
  • Strategic thinker with the ability to develop and execute success plans to drive customer adoption, retention, and growth.
  • Analytical mindset with the ability to leverage data to drive insights and decision-making.
  • Exceptional communication and interpersonal skills with the ability to influence and collaborate cross-functionally.
  • Bachelor’s degree in Computer Science, Business, or related field; MBA or equivalent experience preferred.
#J-18808-Ljbffr