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Senior Platform Support

2 months ago


Milton Keynes, United Kingdom Synapri Full time
Senior Platform Support Engineer required for a leading broadcasting and media company who are looking for someone to join a close-knit team that support a wide range of bespoke software applications and identify areas for improvement in these technologies to ensure resilience and scalability.
This role is not a customer support position and is centred around problem solving and continuous improvement of the application suite by supporting the major incident review process, identifying root causes of incidents, and working with Developers to support and deploy fixes.
The successful candidate will have a very logical and proactive mindset, looking for and identifying faults in the application suite that could lead to potential incidents. The client themselves are a Microsoft environment and looking for someone with skills in Azure PaaS cloud services, basic scripting knowledge, and with Linux or Windows OS experience.
Essential Skillset:
* 5+ years specialising in business applications
* Experience working in an Azure environment
* Strong experience proactively improving software applications
* Strong experience with incident management and supporting Major Incident Review processes
* Strong experience implementing, monitoring, and alerting of solutions
* Experience with basic scripting (Python, PowerShell, Bash)
* Problem solving mindset
Offering a hybrid working pattern 2 x per week in office, a competitive salary and comprehensive benefits package. Apply now to be considered