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Field Service Engineer

3 months ago

StokeonTrent, United Kingdom Brellis Recruitment Full time
Field Service Engineer
Field Service Engineer required for an international company that specialises in engraving, marking and cutting machinery and consumables.
Field Service Engineer Duties and Responsibilities
* Technical support for customers on-site and on the phone.
* Installation, commissioning, and operator training for new machines on site.
* Service and repair machines on-site or at the main office.
* On-site troubleshooting, fault diagnosis and repair.
* Generate the sale of services by promoting extended warranties, rental of equipment, reconditioning of machines, maintenance contracts, trainings, etc.
Field Service Engineer Education/Experience required
* Higher academic level in Mechanical or Electronic Engineering is preferable
* 5 years of experience in technical assistance, customization, and/or customer relations
* Knowledge of computer tools (Office Suite, CRM, ERP, CAD software)
* Knowledge of mechanics and automation
* Capacity to work under pressure
* Travelling (5 days a week)
* Customer relationship
INDH