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Senior Internal Comms Consultant
4 months ago
As the Senior IC Consultant will lead a multi-disciplinary, client-serving team responsible for servicing a multitude of client accounts within a leading specialist agency set for growth. You will have overall accountability for the quality of delivery, client relationships, commercial health, and growth of the accounts within your remit and will be a SME In your filed, ideally around cultural change, including reward and recognition and organisational design.
Duties and Responsibilities:
Build trusted relationships with senior client stakeholders.nSeek, and capitalise on, opportunities to expand relationships and remit within client accounts to grow revenue.nAssemble project teams with the right mix of skills and experience to deliver high-profile, complex client projects.nOversee delivery of key outputs, ensuring overall quality of deliverables and client service.nManage resource across client accounts and, working with other directors of consultancy, across the business as a whole.nWorking with the managing director, set annual budgets/targets for all client accounts within your remit.nTake accountability for the commercial health of all accounts within your remit, making commercially sound decisions that take account of profitability, client relationships and resource.nReview and sign off all cost estimates before they are sent to client.nCheck in with senior client stakeholders to ensure client satisfaction.nOversee the preparation of client pitches and proposals, working hand-in-hand with head of business development and other teammates, and lead the presentation of high-value pitches and proposals.nLine-manage up to 7 heads of, supporting them in their professional development and managing any performance concerns.nWorking with the managing director and other directors to shape the strategic direction and growth plans.nAct as senior sponsor for strategic initiatives where appropriate, driving progress on such initiatives.nContribute to thought leadership and marketing.nActively promote through external channels such as LinkedIn, taking account of client confidentiality and commercial sensitivity.nLend subject matter expertise to client projects.
Experience required:
8+ years’ IC and employee engagement experience.n2+ years’ consultancy or agency experience.nExpertise in a specific HR or Organisational Change subject area (eg. reward and recognition, organisational design).nProfessional internal communications or HR qualification.nAdvanced commercial acumen and the ability to set and manage large budgets across a group of client accounts.nAbility to build relationships and act as a trusted advisor to Executive-level client stakeholders.nExperience of leading and motivating multi-disciplinary teams.nStrong pitching skills.nExperience of leading pricing/cost conversations with clients.
This is an excellent opportunity for an IC expert wishing to progress their career within a dynamic consultancy,
Keywords:
Internal Communications, Employee Engagement, IC Consultancy, Reward and Recognition, HR, Organisational Design, Change Management
