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Claims Adjuster

3 months ago


Camden Area, United Kingdom Lancashire Insurance Group Full time
The primary purpose of the Claims Adjuster (Marine) is to provide an efficient and effective claims service for our clients, by responding to each claim notified in a proactive manner in order to return our clients to their pre-loss condition as expeditiously as possible.

Specific ResponsibilitiesnThe accurate and timely investigation, administration, quantification, negotiation and settlement of any potential exposures notified to Lancashire Group subsidiaries Marine portfolio within pre-agreed authorities and service targets.nTo proactively adjust own case load of attritional, large and complex Marine losses from first notification to settlement, with referral where required.nLiaise as required with underwriters, brokers and third parties to assist with coverage analysis and policy response.nReport reasonably foreseen matters within the Marine claims market that may affect the reputation or financial position of the firm, immediately to Team Manager and the Group Head of Claims.nManage paid to incurred, open claim counts across Marine class.nPerform case reserve reviews as required and report any claim trends identified.nMaintain accurate records for auditing purposes and preparing reports as necessary.nAdvise Underwriters in respect of any requisite policy language evolution.nCatastrophe Response.nDevelop and maintain relationships with brokers, peers and service providers within the market as an ongoing concern.

Essential Skills & Requirementsn• Sound insurance experience within Claims, and a good understanding of insurance principles and marketsn• Accuracy and attention to detail with high standardsn• Excellent written and verbal communications skills, and interpersonal skillsn• Excellent IT skills including MS Office, Word and Excel skillsn• Ensure knowledge is kept up to date with current insurance issues and legal developments