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Technical Training Manager

4 months ago

Hemel Hempstead, United Kingdom CAME UK Full time

TECHNICAL TRAINING MANAGER (SOUTH) – HEMEL HEMPSTEAD


Are you an experienced technical professional with expertise in cloud technology, connectivity, automation products, and intercom door entry systems? Do you love working one-on-one with others and have a passion for hands-on training, but also enjoy presenting to large groups? If so, we have the perfect opportunity for you


We are seeking a hands-on technical training manager to provide both one-to-one face-to-face technical training and large training sessions to our employees, partners, and customers. As the technical training manager, you will use your expertise and instructional skills to design and deliver personalized training sessions on cloud technology, connectivity, automation products, and intercom door entry systems, as well as large-scale training sessions in front of audiences of up to 24 trainees.


In this role, you will collaborate with the Training Manager – North and work closely with our product development and customer support teams to stay up-to-date on the latest technologies and best practices. You will work with subject matter experts to develop comprehensive training programs and create engaging training materials, including presentations, hands-on labs, and assessments. You will also be responsible for evaluating the effectiveness of training programs and making recommendations for improvement.


The ideal candidate has a strong technical background in cloud technology, connectivity, automation products, and intercom door entry systems. You are passionate about teaching and have experience providing both one-to-one face-to-face technical training and large training sessions. You are an excellent communicator and can tailor your training style to different audiences and learning styles.


Responsibilities:


  • Provide one-to-one face-to-face technical training on cloud technology, connectivity, automation products, and intercom door entry systems for employees, partners, and customers
  • Design and deliver large-scale training sessions in front of audiences of up to 24 trainees on cloud technology, connectivity, automation products, and intercom door entry systems
  • Collaborate with product development and customer support teams to stay up-to-date on the latest technologies and best practices
  • Work with subject matter experts to develop comprehensive training programs and create engaging training materials
  • Evaluate the effectiveness of training programs and make recommendations for improvement


Requirements:


  • At least 5 years of experience in a technical role, with expertise in cloud technology, connectivity, automation products, and intercom door entry systems, is preferable.
  • At least 3 years of experience providing both one-to-one face-to-face technical training and large training sessions, is preferable.
  • Strong communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Willingness to travel to deliver training sessions as needed


If you're looking for a personalized and hands-on opportunity to share your technical knowledge and expertise in cloud technology, connectivity, automation products, and intercom door entry systems, as well as experience presenting to large groups, we encourage you to apply for this role


The roles focus will be 70% on the Intercom side of the business and 30% on the Automation side of the business. The successful applicant would be involved in traditional “face to face” Customer Training, as well as developing new training materials and online course content, as well as our ongoing employee training programme.

If this sounds like you, then we’d like to hear from you. Here at CAME, we pride ourselves on customer care far beyond what’s ‘in the box’. Our products are technical high-flyers when it comes to cloud and smartphone connectivity, with remote management and problem-solving capabilities. You’ll learn to explain and teach the technical intricacies; you’ll build value from demonstrating trustworthy product knowledge.


Your Next Role…


  • Writing, developing and delivering detailed product training programs, in house and remotely for customers within the Northern area.
  • Joint responsibility with the Training Manager – North, for the creation and evolution of CAME UK’s employee eLearning courses

(the CAME e-cademy).

  • Supporting the sales team with customer visits, roadshows and events
  • Liaising with the Technical and Training departments at our headquarters in Italy in order to share best practice and training materials.
  • Continually looking to improve what we do and how we do it


Interested?


Our office, in Hemel Hempstead, is ideally located moments off the M1.

In addition to a competitive salary and bonus package of up to £50,000 OTE, you will receive a quality company car, company laptop & mobile phone, corporate company attire, pension, and 25 days annual leave with bank holidays on top, increasing with length of service up to 28 days per year


As you can probably tell by now our job adverts aren’t about overloading you with information straight away So … if you like what you’ve read so far, please use the link below for our application form, where you will find a further link to the full job specification and company information, before answering a few questions to complete your application.



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