Junior Information Business Partner

2 weeks ago

London Area, United Kingdom NHS Resolution Full time

Junior Information Business Partner


Location: London/hybrid

Salary: Agenda for Change, band 6: £37,338 to £44,962 a year plus HCAS for London Based only

Permanent

Closing date: 5th January, 2025


Are you a great communicator with a background in data analysis?


You will work with the business partnering team to ensure delivery of business intelligence and/or data related products, tools and techniques which support the ongoing operations and strategic direction of the organisation.


You will also be working with stakeholders across the reporting and analytics function that include business partners, data analysts and the solutions team. Assisting with the production, development and promotion of statistical and information services, in addition to admin related work. Focussing on stakeholder management, ensuring we capture requirements and develop project plans, as well as ensuring the business understand the data and what is available to them.


What you’ll be doing


  • Liaising with a range of staff and external stakeholders to identify their requirements and provide timely and relevant analysis and reports.
  • Analysing, understanding and interpreting data from multiple sources to produce highly complex information and/or reports for NHS Resolution’s Senior Management Team, NHS Resolution Board, the Department of Health and Social Care (DHSC) and internal service delivery teams.
  • Providing analysis and insight to stakeholders including eliciting requirements, undertaking extraction, carrying out analysis and interpreting results.
  • Undertaking the collection, analysis, production and presentation of internal and external reports for internal projects, external initiatives and the wider organisational performance.
  • Creating and carrying out periodic audits of the various data sources (including the case management systems, databases or equivalent) to ensure that the data is entered correctly. Where issues are identified, work with the relevant managers and staff to address these.


What we are looking for


  • Educated to Degree level or equivalent relevant experience in the data analysis field
  • Advanced level of MS Excel
  • Intermediate level of SQL coding
  • Experience of stakeholder engagement and management
  • Extensive experience of analysing a variety of highly complex datasets
  • Ability to plan, collate, analyse, explain and interpret highly complex datasets
  • Experience of using a variety of analytical and statistical techniques
  • Proven ability to work with multiple operational teams to identify data problems and agree negotiated outcomes/actions
  • Ability to capture, document and update project requirements and outcomes
  • Ability to manage multiple workflows and achieve short deadlines.


About Us


We are an arm’s length body (ALB) of the Department of Health and Social Care (DHSC) that provides indemnity to the NHS for the risks involved in delivering healthcare services. We handle compensation claims, ensuring compensation is both fair and timely while combatting exaggeration or fraud. We also deliver expert advice and support on the management of concerns about the performance of doctors, dentists and pharmacists.


Additionally, we resolve contracting disputes between primary care contractors and commissioners of primary care, operating independently and transparently to reduce the need for such disputes to be managed via the courts. Finally, we use our unique perspective across the causes of claims, performance concerns and contracting disputes to provide insights back to the NHS to help improve safety and manage risk.


Join NHS Resolution and be part of the wider NHS family.


  • We are a unique organisation that provides expertise to the NHS on resolving concerns and disputes fairly
  • We share learning for improvement and preserving resources for patient care


NHS Resolution is made up of staff from all walks of life which enriches the work we do. We embody our organisational PEER values:


P rofessional

We are dedicated to providing a professional, high quality service, working flexibly to find effective and efficient solutions.


E xpert

We bring unique skills, knowledge and expertise to everything we do.


E thical

We are committed to acting with honesty, integrity and fairness.


R espectful

​We treat people with consideration and respect and encourage supportive collaborative and inclusive team working.


To aid our values we have well established networks for staff on diversity, disability, LGBTQ+ and sustainability. We also hold a level 3 award in the Disability Confidence Scheme and a Gold accreditation in Investors in People. Find out what our staff say about working at NHS Resolution – visit our LinkedIn page


What we offer in return:


  • The NHS wide basic 27 days of annual leave, increasing to 29 days after 5 years’ NHS service + 8 public holidays and after 10 years NHS service 33 days + 8 public holidays
  • Pay that reflects your skills and experience in line with wider NHS pay scales
  • Membership in one of the best pensions schemes in the UK
  • Investment in their training
  • Flexible working, including the option for homeworking


Upon joining the NHS family, there are a wealth of savings, discounts and support you will be able to access.


  • 24 hours employee assistance programme from Health Assured (EAP)
  • Eye care vouchers for SpecSavers
  • Health service discounts
  • Blue Light card, a discount service for the emergency services and the NHS
  • Cycle to work scheme
  • Season ticket loan scheme


Additional information


Closing date: 5th January, 2025


You must have the right to live and work in the UK.


This role is hybrid based with 1 to 2 days a week in our London office at 8th Floor, 10 S Colonnade, London E14 4PU.


We want all our candidates to flourish when interviewing with NHS Resolution. If there is anything we can do to support you in demonstrating your best self, please ask us, we are happy to be flexible. Please contact


We sincerely care about our colleagues, promoting work-life balance, wellbeing, and flexible working. We believe that the skills and experience you bring to NHS Resolution are invaluable. We want you to have the opportunity to develop your abilities, and to pioneer and develop in areas which you are passionate about. Please check out our LinkedIn ‘Life’ page , highlighting our accomplishments, employees, and company culture.

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