Waiter / Waitress

We are actively seeking Waiters to join our London team WHO WE ARE Since the first Estiatorio Milos was founded in Montreal in 1979, our refined gastronomy has transcended the globe and acquired passionate fans in all our locations. With over 12 locations and concepts both locally and internationally, the group continues to grow while striving towards excellence. We rely on the support of our team members to contribute to our worldwide operations. The Milos experience is about far more than an exquisite meal. It encompasses the time-honored virtue of hospitality or, to put it in Greek, philoxenia. POSITION OVERVIEW The primary responsibilities of a Waiter are to exemplify uncompromising hospitality, providing our guests with the finest food and beverages, accompanied by courteous and efficient service to guests throughout their dining experience. PRIMARY RESPONSIBILITIES Attend mandatory pre-shift briefing (line-up) before service Arrive at work on time for shift Ensure that tables are set to standards Maintain high standards of personal appearance and grooming, which include wearing the proper uniform while working Presents menus to customers and answers questions about menu items, making recommendations upon request Inform customers of daily specials Explain how various menu items are prepared, describing ingredients and cooking methods Ensure orders are delivered on time Ensure food presentation is up to par before serving it Serves food and/or beverages to guests; prepares and serves specialty dishes at tables if required Assure needs of guests are continually being met in a courteous and professional manner throughout the duration of their visit Check with customers to ensure that they are enjoying their meals and take action to correct any problems Check customers’ personal identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages Maintain a friendly and warm demeanor at all times Prepare checks that itemize and total meal costs and sales taxes, present, accept payment and provide change or credit card receipt. Follow appropriate accounting procedures for closing checks Keep wait stations clean, set up and take down station appropriately Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning May be asked to perform side work such as the following: stock service areas with supplies such as coffee, food, tableware and linens Attend mandatory food and beverage classes Perform miscellaneous job-related duties as assigned MINIMUM QUALIFICATIONS Fluent English speaker High School Diploma or equivalent. Some college preferred At least 1-2 years of experience in a related field, preferably in hotels or restaurants Must be able to convey information and ideas clearly Ability to display warmth and hospitability Flexible and long hours sometimes required Ability to stand during entire shift Ability to exert up to 25 kg of force occasionally, and/or constantly to lift, carry, push, pull or otherwise move object Knowledge of any POS system a plus Knowledge of Greek cuisine a plus Applicants must be eligible to live and work in the UK, without restrictions. Documented evidence of eligibility will be required from all candidates. This summarises the main responsibilities of your role but there may be other reasonable requests made, and other responsibilities included from time to time COMPENSATION The position is paid an hourly rate up to £16.71. The determination of what a specific employee in this job classification is paid depends on a number of factors, including, but not limited to, prior employment history/job-related knowledge, qualifications and skills, etc. More detail about Estiatorio Milos - London part of Estiatorio Milos, please visit https://culinaryagents.com/entities/209676-estiatorio-milos-london