Customer Service Advisor

2 weeks ago

London, United Kingdom iQ Student Accommodation Full time

Customer Service Advisor - Edinburgh

Location: iQ Elliott House

Job Type: Permanent - 20 hours per week

Doing the right thing, even when nobody's watching? It's an iQ thing.

iQ is one of the UK's biggest providers of student accommodation, committed to giving our 30,000 students in 76 sites across 29 UK cities their best year yet.

Our site-based customer service teams are bursting with independent thinkers and problem solvers who just love to make people's day.

Sound like your cup of tea? Here's a bit about the job.

In a nutshell, being a Customer Service Advisor means making sure the students who stay with us always feel at home. That could be showing prospective students and their families around the site or helping a student track down that elusive parcel. You might need to log a maintenance request or sort out a health and safety issue. You could be in charge of organising a social event, or handling complaints and rent arrears with patience and understanding. No two days are ever the same, but you'll be part of an iQ family that will always have your back. Did we mention that's an iQ thing too?

What makes a great iQer?

First and foremost, we're looking for a positive, team player who thrives in a get-stuff-done kind of environment. You won't mind rolling your sleeves up, with bags of initiative and great communications skills. You'll have some customer service experience, but that could be in a bar or a hotel or a gym or an ice cream van - we're much more interested in your people skills, personality and potential.

In exchange, you'll receive loads of great benefits, and the opportunity to work as part of a fun, supportive team in a business that's definitely going places.

Working at iQ is so much more than a job, it's the chance to carve out your future and build a career in a truly diverse and fun environment. Ready to feel like you've got the best job ever?

Apply today

Benefits:

  • 25 days annual leave, plus bank holidays (pro rata for part-time)
  • Additional day off to celebrate your birthday
  • Discretionary bonus
  • Pension: we match your contributions up to 8%
  • Gym Discounts
  • Life Assurance
  • Access to thousand's of discounts and offers at shops you know and love
  • Season ticket loan
  • Cycle to work scheme
  • Flexible working policy

  • Service Advisor

    2 weeks ago

    London, Greater London, United Kingdom HDR Advisor Full time £14

    We are currently looking for a Sales Advisor/Survey Team to join our expanding Housing Disrepair team. The ideal candidate is self-motivated and keen to learn as full training is provided to meet our clients' standards as well as our own. In this role, you will be working in a team environment within the community speaking face to face with Council & Housing...

  • Customer Service Advisor

    2 weeks ago

    London, United Kingdom Service Care Solutions Full time

    Job title: Customer Service Advisor Location: London (Hammersmith) Contract Type: Temp Salary: £21.48 umbrella p/hOur client is currently seeking a highly motivated and customer-focused individual to join their team as a Customer Service Advisor. The successful candidate will be responsible for providing exceptional customer service to clients and...

  • Customer Service Assistant

    1 week ago

    London, United Kingdom Switch Advisor Ltd Full time

    Join Our Team as a Top Customer Service Representative! Are you an ambitious, driven, and highly competitive team player with a passion for delivering exceptional customer service? We are seeking top talents like you to become an integral part of our customer-centric team and set new standards for excellence. **About Us**: At Switch Advisor, we are...

  • Customer Service Assistant

    4 weeks ago

    London, United Kingdom Switch Advisor Ltd Full time

    Join Our Team as a Top Customer Service Representative! Are you an ambitious, driven, and highly competitive team player with a passion for delivering exceptional customer service? We are seeking top talents like you to become an integral part of our customer-centric team and set new standards for excellence. **About Us**: At Switch Advisor, we are...

  • Customer Service Advisor

    2 weeks ago

    London, United Kingdom Service Care Solutions - Housing Full time

    Job title: Customer Service AdvisorLocation: London (Hammersmith)Contract Type: TempSalary: £21.48 umbrella p/hOur client is currently seeking a highly motivated and customer-focused individual to join their team as a Customer Service Advisor. The successful candidate will be responsible for providing exceptional customer service to clients and customers,...

  • Customer Service Advisor

    1 week ago

    London, United Kingdom Switch Advisor Consultancy Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our clients and ensuring their needs are met. **Duties**: - Communicate with clients in person to address inquiries, resolve issues, and...

  • Customer Service Advisor

    2 weeks ago

    London, Greater London, United Kingdom Switch Advisor Consultancy Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our clients and ensuring their needs are met.Duties: Communicate with clients in person to address inquiries, resolve issues, and provide...

  • Customer Service Advisor

    3 weeks ago

    London, United Kingdom Holt Recruitment Ltd Full time

    Bodyshop Advisor / Customer Service Advisor:Up to £39,000 per annumPermanent RoleI am currently working with a highly efficient and well equipped Accident Repair Centre who are now looking for an experienced Bodyshop Advisor to join their busy site in the Hanwell area.Key Responsibilities as a Bodyshop Advisor / Customer Service Advisor:You will be...

  • Customer Service Advisor

    2 days ago

    London, United Kingdom Holt Recruitment Ltd Full time

    Bodyshop Advisor / Customer Service Advisor:Up to £28,000 per annumMon-Fri 8am-5pmPermanent RoleI am currently working with a highly efficient and well equipped Accident Repair Centre who are now looking for an experienced Bodyshop Advisor to join their busy site in the New Malden area.Key Responsibilities as a Bodyshop Advisor / Customer Service...

  • Advisor services

    4 weeks ago

    London, United Kingdom Nexus Jobs Limited Full time €25,000 - €30,000

    Customer Services Advisor - French Speaking Customer Services Advisor - French Speaking Our Client is looking to recruit a Customer Services Advisor with at least 2 to 3 years experience of working and managing customers on the telephone. The Company provides mobile roaming technology - so any experience in this arena would be a great asset. The...

  • Advisor services

    4 weeks ago

    London, United Kingdom Nexus Jobs Limited Full time €25,000 - €30,000

    Customer Services Advisor - French Speaking Customer Services Advisor - French Speaking Our Client is looking to recruit a Customer Services Advisor with at least 2 to 3 years experience of working and managing customers on the telephone. The Company provides mobile roaming technology - so any experience in this arena would be a great asset. The...

  • Advisor services

    4 weeks ago

    London, United Kingdom Nexus Jobs Limited Full time €25,000 - €30,000

    Customer Services Advisor - French Speaking Customer Services Advisor - French Speaking Our Client is looking to recruit a Customer Services Advisor with at least 2 to 3 years experience of working and managing customers on the telephone. The Company provides mobile roaming technology - so any experience in this arena would be a great asset. The...

  • Advisor services

    4 weeks ago

    London, United Kingdom Nexus Jobs Limited Full time €25,000 - €30,000

    Customer Services Advisor - French Speaking Customer Services Advisor - French Speaking Our Client is looking to recruit a Customer Services Advisor with at least 2 to 3 years experience of working and managing customers on the telephone. The Company provides mobile roaming technology - so any experience in this arena would be a great asset. The...

  • Customer Service Advisor

    3 weeks ago

    London, United Kingdom NFP People Limited Full time

    Customer Service Advisor We are looking for an experienced Customer Service Advisor to join a team at an organisation making a real difference to women's lives. Position: Customer Service Advisor Location: Wood Lane, London / Hybrid Hours: 1 full time 35 hours per week, x 1 part-time variable Contract: Permanent **Salary**: £26,425 per annum About...

  • Customer Services Advisor

    2 months ago

    London, United Kingdom Akton Recruitment Full time

    Akton Recruitment has an opening for a customer service officer Customer Services Advisors answering queries on the phone related to Council wide enquiries. We are an inbound Customer Service Call Centre dealing with all types of enquiries from members of the public. It is a very fast paced office, so we expect our staff to promote a positive attitude....

  • Customer Services Advisor

    2 weeks ago

    London, Greater London, United Kingdom Akton Recruitment Full time

    Akton Recruitment has an opening for a customer service officerCustomer Services Advisors answering queries on the phone related to Council wide enquiries.We are an inbound Customer Service Call Centre dealing with all types of enquiries from members of the public.It is a very fast paced office, so we expect our staff to promote a positive attitude....

  • Customer Service Advisor

    2 weeks ago

    London, Greater London, United Kingdom Pertemps Network Group Full time

    Job Description:Part time Hindi speaking Customer Service Advisor - 20 hours per week - Office basedIndian alcoholic drinks company is seeking an experienced part time Hindi speaking Customer Service Advisor to support their Sales team at their offices near London Bridge.This is an ongoing part time (20 hours) temporary role to start ASAP and will pay...

  • Customer Service Advisor

    2 weeks ago

    London, United Kingdom Black & White Full time

    197 - London - Permanent - £29,000 - £31,000 Ever wanted to work for a business that puts its people first when it comes to their development? Our rapidly growing client is looking to bring in an experienced Customer Service Advisor to take on a highly rewarding role speaking with existing customers. If the above sounds like you read on! If you are not,...

  • Complaints Customer Services Advisor

    2 weeks ago

    London, Greater London, United Kingdom Service Care Solutions Ltd Full time

    Job Title: Complaints Customer Services Advisor Locations: London N7, Contract Type: 3 months temporary Work Pattern: Monday-Friday 35 hours per week Start Date: ASAP The Role Summary This role is central to the seamless management and delivery of the overall complaints & Insight function.As brand ambassador for the team you will work with...

  • Complaints Customer Services Advisor

    2 weeks ago

    London, United Kingdom Service Care Solutions - Housing Full time

    Job Title: Complaints Customer Services AdvisorLocations: London N7, Contract Type: 3 months temporary Work Pattern: Monday-Friday 35 hours per weekStart Date: ASAPThe Role Summary This role is central to the seamless management and delivery of the overall complaints & Insight function. As brand ambassador for the team you will work with our customers,...